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Provides case management services to unhoused and at-risk families in order to assist them in identifying and utilizing needed supportive services that will empower them to become independent and self-sufficient.
Responsibilities
1. Responsible for overall case management services for unhoused and at-risk families
2. Check the shelter hotline up to 5 times a week
3. Follow up with referrals
4. Conduct phone interviews with new families
5. Participate in entrance and exit interviews for families
6. Create and oversee a case management plan for each family
7. Meet weekly with adult residents of the shelter
8. Record case notes on each family weekly
9. Complete monthly service log
10. Monitor families in the program to ensure that guidelines of the program are followed
11. Provide resources to the families including childcare, counseling, legal assistance and budgeting.
12. Coordinate apartment night checks with the Resident Manager
13. Work in partnership with Youth and Career Development Coordinators.
14. Coordinate movement of families to permanent housing
15. Set up weekly parenting classes for the residents and graduates
16. Meet regularly with families in the graduate program to provide budgeting resources, job retention, counseling and any additional services as needed
17. Oversee HMIS and enter data on each family regularly
18. Attend weekly staff meetings
19. Use initiative in assessing and responding to shelter’s changing needs
20. Participate in community meetings
21. Maintain a high level of communication and relationships with Thomas House Board, committees and staff
22. Performs other duties and projects as assigned.
Qualifications
➢ Four-year college or university program degree or certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
➢ Bilingual English/Spanish preferred
➢ Proven ability to effectively manage client relationships.
➢ Must present a valid CA driver’s license, and evidence of vehicle insurance and good DMV driving record.
➢ Must pass full background check clearance from the FBI and the State of California.
Full Time
$77k-93k (estimate)
05/19/2023
07/05/2024
thomashouseshelter.org
Garden Grove, IA
50 - 100
The job skills required for Case Manager include Case Management, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Case Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Case Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Case Manager positions, which can be used as a reference in future career path planning. As a Case Manager, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Case Manager. You can explore the career advancement for a Case Manager below and select your interested title to get hiring information.