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2 Customer Project Specialist Jobs in Wadesboro, NC

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Thomas Talent Network, LLC
Wadesboro, NC | Full Time
$78k-100k (estimate)
1 Week Ago
Thomas Talent Network, LLC
Wadesboro, NC | Full Time
$80k-103k (estimate)
3 Weeks Ago
Customer Project Specialist
$80k-103k (estimate)
Full Time | Business Services 3 Weeks Ago
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Thomas Talent Network, LLC is Hiring a Customer Project Specialist Near Wadesboro, NC

Job Description: This job will act as a liaison between the Plant-level Operations team and the remote Customer Service team. Reporting to the Plant Manager, the Customer Project Specialist will manage customer orders through their full life cycle (up to 6 months per project) and report status to respective Customer Service team member. These positions report to the Plant Manager and will be part of cross functional plant team (Engineering, Purchasing, Production, and Planning departments). The role will focus on delivering projects on time and providing proactive communication of delays in delivery timeline.
Essential Responsibilities:
  • Receive orders at order entry, ensure documentation is complete (i.e. pricing, drawings, customer expectations, non-standard or unusual items) and are identified. Resolve any conflicts within the operations teams (Planning, Engineering and Production).
  • Manage orders through Engineering approval process while managing customer expectations of timing and capturing change orders throughout project life cycle.
  • Drive releases for manufacturing from our field teams through Engineering release process, master scheduling, data management and communication to customers.
  • Ensure all pricing activities align with quotation/change orders and document in internal systems.
  • Coordinate with production and shipping on customer shipping requirements.
  • Ensure resolution of all customer issues for the duration of the project.
  • Compile, analyze and report on key metrics; develop action plans for issues and help implement corrective actions.
  • Utilize Material Requirement Planning (MRP) system to extract data for review and report creation.
  • Manage post sales service regarding warranties.
QualificationsRequired Qualifications:
  • Associates Degree or equivalent from two-year college or technical school. Bachelor's degree a plus.
  • 3 years of customer service experience required, experience in a manufacturing environment strongly preferred.
  • 1 years of project management or data analysis experience preferred
  • Ability to travel domestically for training
Skills and Competencies Preferred:
  • Self starter
  • Process improvement mindset (Six Sigma or Lean certifications a plus)
  • Manufacturing processes knowledge and MRP/ERP systems experience
  • Project Management software experience a plus

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$80k-103k (estimate)

POST DATE

06/01/2024

EXPIRATION DATE

10/26/2024

WEBSITE

thomastalentnetwork.com

HEADQUARTERS

INDEPENDENCE, LA

SIZE

50 - 100

FOUNDED

2018

CEO

EBONY TAYLOR

REVENUE

<$5M

INDUSTRY

Business Services

Show more

Thomas Talent Network, LLC
Full Time
$88k-110k (estimate)
1 Day Ago
Thomas Talent Network, LLC
Full Time
$88k-110k (estimate)
1 Day Ago
Thomas Talent Network, LLC
Full Time
$92k-116k (estimate)
1 Day Ago

The job skills required for Customer Project Specialist include Project Management, Planning, Scheduling, Customer Service, Process Improvement, Purchasing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Project Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Project Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Project Specialist positions, which can be used as a reference in future career path planning. As a Customer Project Specialist, it can be promoted into senior positions as a Planner/Scheduler IV - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Project Specialist. You can explore the career advancement for a Customer Project Specialist below and select your interested title to get hiring information.