Thomas Talent Network, LLC is Hiring a Benefits Rep/ Customer Service Agent Near Ridgeland, MS
Seeking a motivated and dedicated individual to join their team as a Benefits Representative/Customer Service Agent. As a Benefits Rep/Customer Service Agent, you will play a key role in delivering exceptional customer service and assisting clients in navigating their benefit plans. This is a great opportunity to join a reputable company that values teamwork, integrity, and professional growth. Responsibilities:
Provide outstanding customer service to clients by answering inquiries, resolving issues, and providing solutions
Assist clients in understanding their benefit plans and guide them through the enrollment process
Keep accurate records of customer interactions and transactions using computer systems
Collaborate with team members to ensure efficient and effective service delivery
Continuously stay updated on product knowledge and industry trends to better serve clients
RequirementsRequirements:
Previous experience in customer service or a similar role is preferred
Strong interpersonal and communication skills to effectively interact with clients
Ability to multitask and work in a fast-paced environment
Proficient in using computer systems and software
Attention to detail and accuracy in record-keeping
Willingness to learn and adapt to changes in the industry
If you are a customer-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply for this position. Join Thomas Talent Network, LLC and be part of a team that makes a positive impact on the lives of their clients and promotes professional development. Benefits
Flexible Schedule Work/Home Life Balance
Professional Development
Sign On Bonus (Details to be discussed)
Ability to create generational wealth
Weekly sponsored training
Exclusive Convention Destinations
Bonus Pay
Management positions available in as little as 90 days