Senior technical expert for administrating and developing BMC Remedy products and solutions Accountable for all aspects of Remedy services. Provides administration, and management of Remedy. Provides pro-active monitoring of Remedy from performance and capability management perspectives. Ensures continuity of operations.
Patch the Remedy Applications monthly or as needed. Strong working knowledge of Remedy environments operating on Microsoft Windows and SQL. BMC Certified Administrator: BMC Remedy AR System 7.5 or higher and provides support database maintenance activities such as backup/recovery, updates to service packs and patches, and optimization.
Soft Skills: Excellent verbal and written communication skills should have technical lead experience Should be highly independent and self-motivated.
Should be able to work with minimum supervision. Must demonstrate experience as a team player, is collaborative in personal style, and have a history of working well with others. Openness and honesty characterize the ideal incumbent, having unquestioned integrity, self-responsibility, and personal initiative.
Requirements
Bachelor's degree or equivalent in IT related field and/or combination of experience and education.
•Baseline certification: DoD 8570 IAT II certification, Security , One of the following DoD approved certifications is necessary to meet the category/level IAT-2 (DoD 8570) requirement for this position: GSEC, SSCP, CCNA-Security, CISA, CISSP (or Associate), CASP, GCIH, GCED
•Computing Environment certification: BMC Certified Administrator: AR System 7.5 or higher
Eight years' hands-on experience in Remedy administration, design, and development.
Excellent verbal and written communication skills should have technical lead experience Should be highly independent and self-motivated.
Must possess at minimum a TS/SCI Clearance. It is preferred that candidate possess a TS/SCI with a CI Poly security clearance. Personnel must be U.S. citizens and capable of obtaining and maintaining a final TS/SCI security clearance. Additionally, all personnel will require access to NATO classified material and will require read on to NATO.