50 Residential Operations Director Jobs in Charlotte, NC
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Residential Operations Director
$115k-148k (estimate)
Full Time
7 Days Ago
Thompson Child & Family Focus is Hiring a Residential Operations Director Near Charlotte, NC
DescriptionPURPOSE:The Program Director is responsible for overseeing, supporting, driving and developing Program Supervisors or Program Managers in one or more programs. Success of programs in the Director’s chain of command will be primarily measured through three core data points: financial performance data, staff retention/engagement data, and program outcomes/quality data. The Operations Director is expected to model the principles of a Leader of Leaders.
What’s in it for you? Great Benefits for full-time employees!
As a Leader of Leaders, this role’s minimum qualifications are:
Physical DemandsWhile performing the duties of this job, employees are required to walk, sit, use hands to handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, and depth perception. Employees will perform a wide variety of physical tasks such as standing, walking, stooping and bending.
What’s in it for you? Great Benefits for full-time employees!
- 3 weeks paid time off (PTO) first year plus 10 paid Holidays!
- Health, Dental, Vision, Short-Term and Long-Term Disability insurance options
- Life Insurance
- 401K Match
- Education Reimbursement
- Paid time off for volunteering in the community
- Free EAP services
- Mileage Reimbursement
- Multiple opportunities for growth
- iPhone and Laptop provided for eligible roles
- Clinical Supervision Reimbursement for eligible roles
- Monitoring data at a high level and taking necessary action around census, referrals, productivity, and finances
- Establishing and modeling a trauma informed culture, as well as driving best clinical practices down throughout the work.
- Working through leaders to ensure programs under their chain are achieving targeted outcomes/people/financial success.
- Overseeing the long-term planning and strategy for their books of business in conjunction with the Program Supervisors.
- Communication and climate setting through leaders
- Ensuring leaders (and programs) have the resources they need to ensure their program(s) success
- Effectively selecting, coaching, assessing and developing their leaders
- Relationship building up, down and sideways (internally and externally) for the organization’s benefit
- Developing and cultivating new business opportunities for the short- and long-term benefit of the organization.
- Ensure direct reports work objectives tie with overall business strategy
- Continual Coaching and development of leaders
- Ensure performance assessments are utilized constructively to improve performance
- Effectively balance task and resources among teams
- Leaders of leaders should primarily value: building relationships, differentiation, value-based leadership, getting things done that have to get done and comfort with ambiguity.
- Leaders of leaders should spend the majority of their time on the following: long-term organizational/program planning, resource allocation, communication up, down, sideways and providing input upwards for strategic target setting.
- Leaders of leaders skills that they must display to be successful at this level include: managing boundaries and allocating resources, organizational design, selecting leaders, coaching leaders, assessing performance of leader, culture and climate setting
As a Leader of Leaders, this role’s minimum qualifications are:
- Verified 3 years of successful previous leadership experience
- Verified 5 years of experience working in the field related to the programs under their chain of command
- Displays the capacity/coachability for future growth and development as a leader
Physical DemandsWhile performing the duties of this job, employees are required to walk, sit, use hands to handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, and depth perception. Employees will perform a wide variety of physical tasks such as standing, walking, stooping and bending.
Job Summary
JOB TYPE
Full Time
SALARY
$115k-148k (estimate)
POST DATE
07/04/2024
EXPIRATION DATE
07/24/2024
WEBSITE
wwwthompsoncff.org
HEADQUARTERS
Matthews, NC
SIZE
100 - 200
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