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Customer service rep
Thompson Health Canandaigua, NY
$39k-49k (estimate)
Full Time | Hospital 2 Weeks Ago
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Thompson Health is Hiring a Customer service rep Near Canandaigua, NY

Employment type and status : Full-time, days

Main Function :

  • Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts.
  • Responsible for the monthly review of potential bad debt transfers reviews and completes transfers per policy and procedure guidelines.
  • Lives the CARES values and promotes the Thompson Way.

Qualifications :

  • Associates Degree preferred.
  • 2 to 3 years of previous medical billing or collection experience is required.
  • Familiarity with collection practices.
  • Excellent public / patient relations and communication skills.
  • Skills in using computers, including Excel and Word required.
  • Skills in using web-based patient financial applications / systems.

Pay Range : $18.00 - $23.00

Starting Pay : Based on experience

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply

Last updated : 2024-05-26

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$39k-49k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

06/09/2024

WEBSITE

thompsonhealth.com

HEADQUARTERS

CANANDAIGUA, NY

SIZE

1,000 - 3,000

FOUNDED

1904

TYPE

Private

CEO

MICHAEL F STAPLETON

REVENUE

$50M - $200M

INDUSTRY

Hospital

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The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

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The best CSRs are genuinely excited to help customers.

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Customer service reps may use a variety of tools as part of their role.

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At banks, customer service reps may need to have some former experience handling money and making change.

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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

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Don’t worry about acquiring expensive gear; focus on the learning first.

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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

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A strong Customer Service Background and entry level Accounting skills.

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Step 3: View the best colleges and universities for Customer Service Rep.

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