Overview As the General Manager at Milk & Honey Cafe, you will play a pivotal role in overseeing all aspects of our cafe's operations. You will be responsible for leading and managing a diverse team, ensuring exceptional customer service, maintaining high-quality standards, and driving the cafe's overall success. If you are a dedicated and seasoned hospitality professional with a passion for excellence and leadership, we invite you to apply for this key position. Competitive Benefits: Health/Dental/Vision Paid Time Off 401(k), matched up to 4% Short and Long Term Disability Tuition Reimbursement Employee Referral Program Pet Insurance Discounts: Hotels, Travel, Tickets, Restaurants Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school Responsibilities Provide strategic leadership and direction to all cafe staff, fostering a positive and collaborative work environment. Oversee daily operations, including staff scheduling, inventory management, and quality control. Ensure the delivery of outstanding customer service and uphold our commitment to culinary excellence. Develop and execute strategies to enhance the cafe's profitability, growth, and reputation. Manage financial aspects, including budgeting, cost control, and revenue generation. Qualifications Proven experience as a General Manager in the hospitality industry, preferably in upscale dining. Strong leadership and team management skills, with a track record of fostering a positive work culture. Exceptional interpersonal and communication abilities. Financial acumen, including budgeting, cost control, and revenue optimization. Who We Are: Milk & Honey Cafe is an upscale dining establishment renowned for its dedication to providing exceptional culinary experiences. Our cafe offers a warm and inviting atmosphere where guests can savor delicious food and beverages crafted with a focus on quality, creativity, and local ingredients. We are seeking an experienced and dynamic General Manager to lead our team and ensure the smooth and successful operation of our cafe. Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do: Purpose Give back to our communities Celebrate diversity People Do the right thing Treat people the way you want to be treated Always do your best Be accountable for our actions Performance Serve the highest quality food Provide world-class service Maintain flexibility to better serve our clients We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.