The Thomson Reuters Institute is a premier thought leadership and research organization within Thomson Reuters. The Institute serves as a hub for research, insights, and analysis on various industries and topics, including legal, tax, accounting, and risk management. We are seeking a data-driven professional with a flair for building strong client relationships. The Client Relations Manager is a key role for individuals who enjoy diving deep into market trends and delivering impactful insights. You will play a crucial role in conducting market research, analyzing data, and providing our clients with the insights they need to make informed decisions. Your ability to understand and address client needs will help our team foster long-term partnerships and drive success.
About the Role
In this opportunity as a Client Relations Manager , your key responsibilities will be:
Research and Analysis

• Conduct comprehensive research and analysis on various topics relevant to client needs
• Utilize qualitative and quantitative research methods to interpret data
• Prepare detailed and insightful reports, presentations, and executive summaries

Client Relationship Management

• Serve as the primary point of contact for assigned clients-ensuring their needs are met with professionalism and efficiency
• Build and maintain strong, long-lasting client relationships by understanding their objectives and providing tailored solutions
• Communicate regularly with clients to update them on research progress, findings, and any relevant industry trends.

Collaboration and Continuous Improvement

• Work closely with internal teams to align research efforts with client goals
• Collaborate with other analysts and team members to share insights and best practices
• Participate in client meetings, presentations, and strategy sessions
• Stay current with industry trends, market developments, and emerging research methodologies

About You
You're a fit for the role of Client Relations Manager if your background includes:

• Bachelor's degree in Business, Economics, Market Research, or a related field. A Master's degree is a plus.
• 3 years of experience as a Research Analyst or in a similar role, with a focus on client relationship management.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Proficiency in research tools, software, and databases.
• Detail-oriented, organized, and able to manage multiple projects simultaneously.
• Ability to work independently and as part of a team.

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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters caf networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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