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Eagle Habor, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Call Center Supervisor.
Works with the Call Center Manager to determines call center operational strategies by conducting needs assessments, performance reviews, and capacity planning. Establishing technical specifications, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.
Position Requirements:
Apply online here: https://phg.tbe.taleo.net/phg01/ats/careers/v2/viewRequisition?org=GATEWAYVENT&cws=69&rid=4112
This position is located in Washington, DC.
VEVRAA Federal Contractor
Three Saints Bay, LLC and its subsidiaries offer a diverse, team-oriented working environment and the opportunity to work with exceptional dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.
We are an EEO/AA employer. We invite resumes from all interested parties without regard to race, color, religion, creed, gender, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.
Full Time
Business Services
$64k-87k (estimate)
05/06/2024
07/04/2024
threesaintsbay.com
ANCHORAGE, AK
50 - 100
2002
CAL VANDIVIER
$10M - $50M
Business Services
The job skills required for Call Center Supervisor (4112) include Call Center, Customer Service, Communication Skills, Quality Assurance, Analysis, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Supervisor (4112). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Supervisor (4112). Select any job title you are interested in and start to search job requirements.
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Quotes from people on Call Center Supervisor job description and responsibilities
The Call Center Supervisor provides supervision and training to the call center staff.
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A Call Center Manager leads a staff of call center support agents.
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A Call Center Manager also recruits and trains new employees and tracks their productivity.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Supervisor jobs
An excellent call center supervisor must have customer service and supervisory experience.
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Exceptional Communication Skills.
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Excellent Problem-Solving Skills.
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Focus on Agent Engagement and Retention.
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Spend Five Minutes Reviewing Yesterday’s Calls.
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