Job Title: Insurance Operations - Sr. Coordinator
Do you want to work for a Global Company who has been around for over 150 years?
Do you want to work in the Risk, Insurance and Benefits industry with long term stability and
room to grow?

LOOK NO FURTHER! Apply now!
Location: Austin
Contract to Hire Opportunity: Yes
Hours: 8:00 - 5:00pm
Remote or Onsite: 6-8 weeks Onsite for training, then Hybrid
Ideal start date: TBD - August or September Start
Education Requirements: High School Diploma is required; Degree preferred
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Additional Details:

• What are the applications to be supported?
  • Intermediate Microsoft office skills
  • Excel - Pivot Tables; Formulas
  • PowerPoint - Able to edit or create PowerPoint
  • Outlook Mail/Calendar
• Soft Skill requirements (team fit/personality requirements)
  • Exceptional Organizational Skills
  • Able to Multi-task
  • Strong Communication Skills
  • Able to build and maintain strong working relationships

Job Details:

• Focused on coordinating timelines and drafting documents related to the client’s renewal process
• Working closing with internal client teams in order to provide superior customer service and consistent deliverables
• Intermediate Microsoft Office proficiency:
  • Excel - knowledge including formulas, pivot tables
  • PowerPoint - ability to edit or create PowerPoint slides
  • Outlook
• Exceptional organizational skills as you will be working on multiple accounts and at different stage in the renewal process, so being organized is important to your success in this role
• Strong communication skills with ability to collaborate with client teams who are remote, so the ability to communicate effectively is key
• Drive timely and accurate production/processing of complex documents/information (includes report preparation).
• Maintain a solid understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen new and established relationships
• Builds and maintains strong working relationships with internal and external stakeholders and serves as point of contact regarding any potential problems.
• Adheres to Company policies and performance standards and recommend improvements.
• Contributes to the achievement of Operations team Service Level Agreements (SLA) , Key Performance Indicators (KPI) and business objectives