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2 Customer Support Associate Jobs in Grandview, MO

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Threshold Marketing Inc.
Grandview, MO | Full Time
$39k-49k (estimate)
7 Days Ago
TM Service, Co.
Grandview, MO | Full Time
$39k-49k (estimate)
7 Days Ago
Customer Support Associate
$39k-49k (estimate)
Full Time 7 Days Ago
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Threshold Marketing Inc. is Hiring a Customer Support Associate Near Grandview, MO

We are an expanding sales and customer support firm dedicated to bridging communities with affordable communication services. Our dynamic Customer Support Associate team offers comprehensive coaching and training, focusing on mastering promotional strategies, adept problem-solving, and honing essential skills such as understanding buyer psychology, delivering top-notch customer service, and fostering confidence in sales and public speaking.
We are searching for an enthusiastic and passionate Customer Support Associate to capture an audience's attention and generate maximum revenue by using a personal approach. The Customer Support Associates vital to delivering top-notch customer service and driving client satisfaction by promoting and selling our client’s services. The ideal Customer Support Associate will be consultative, influential, detail-oriented, and must be ready to work in a fast-paced work environment.
Customer Support Associate Responsibilities:
  • Present products and services to new and existing customers
  • Utilize company-generated leads and proprietary systems to discover and cultivate fresh channels for sales prospects
  • Effectively close sales in designated territories by building and maintaining relationships with new and existing customers
  • Set sales and gross margin goals for the territory
  • Create and execute sales initiatives to drive and bolster our client's core objective of expanding account growth
  • Prepare sales presentations, proposals, contracts, activity reports, sales goals, closings, and follow-ups with the sales team
  • Monitor industry trends to identify emerging markets and develop plans to expand revenue
  • Participate in-company training for team building, mentorship, and development of the latest sales trends from field and industry research
  • Ensure customer feedback to sales management regarding products and enhancements
Customer Support Associate Qualifications:
  • 1-3 years experience as a Customer Support Associate preferred
  • Excellent presentation and persuasive skills with the drive to continuously improve customer satisfaction and sales performance
  • Coachable and highly enthusiastic mindset
  • Communication, negotiation, organization, and problem-solving skills
  • Outgoing and comfortable working in a customer-facing environment to generate new business
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Job Summary

JOB TYPE

Full Time

SALARY

$39k-49k (estimate)

POST DATE

06/19/2024

EXPIRATION DATE

07/17/2024

WEBSITE

thresholdmarketing.com

HEADQUARTERS

Marina Del Rey, CA

SIZE

25 - 50

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The job skills required for Customer Support Associate include Customer Service, Problem Solving, Products and Services, Customer Support, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support Associate positions, which can be used as a reference in future career path planning. As a Customer Support Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Associate. You can explore the career advancement for a Customer Support Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Associate job description and responsibilities

Understand customer requirements so as to provide appropriate clarifications and solutions.

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Route and direct customer requests to appropriate personnel.

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Work within various teams to ensure outstanding customer service.

03/12/2022: Atlantic City, NJ

Support agents can find out which tickets need their attention the most by creating customized ticket views.

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Develop professional relationships with ongoing customers through excellent customer service.

02/25/2022: High Point, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Associate jobs

To save time on responding to common questions, Freshdesk lets support reps create canned responses.

03/10/2022: Boca Raton, FL

Listen attentively and actively.

02/25/2022: Charleston, WV

Take ownership and responsibility.

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Attending training sessions to grow knowledge of products and to develop customer service skills.

02/25/2022: Springfield, MO

Maintain broad knowledge of customer products and services.

01/13/2022: New London, CT

Step 3: View the best colleges and universities for Customer Support Associate.

Butler University
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