We’re seeking a Dispatcher to join our team and contribute to our On-Demand Transit Service. As a Dispatcher, you’ll play a crucial role in scheduling and coordinating senior and disabled transportation services. Additionally, you’ll be responsible for entering client information into various computer-based systems (including Excel and EasyRides™), performing clerical duties, conducting vehicle inspections, and ensuring efficient dispatching.

Daily tasks will include (but are not limited to):

• Scheduling trips for customers as requested by phone, mail, and e-mail. Provide information about the department to customers by phone, mail, and e-mail.
• Communicate with drivers by radio or phone to ensure pick-ups and return trips timeliness.
• Maintain current and future vehicle schedules for all areas served by transportation services.
• Maintain a current listing of all passengers utilizing the service(s) and any relevant rider information for emergency/medical services.
• Data entry for all records of the transportation department.
• Perform in a fast-paced and stressful environment while maintaining a professional demeanor and establish and maintain cooperative relationships with those contacted during the course of work.

Requirements:

• High School Diploma or equivalent required.
• Must possess and maintain a valid driver’s license and clean driving record. Ability to operate a motor vehicle in a responsible and safe manner.
• Physical ability to squat, bend, kneel, frequently stand, and sit in a vehicle for extended periods.
• Maintain strict confidentiality on organizational operations when necessary and confidentiality on projects and client information; bound by HIPAA.

Job Type: Part-time

Pay: $12.50 - $16.00 per hour

Schedule:

• Day shift
• Monday to Friday

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person