11 Desktop Support Technician Jobs in Fairfax, VA
Thrive is Hiring a Desktop Support Technician Near Fairfax, VA
About UsThrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job”, but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE!
Position OverviewPerform activities associated with implementation, integration and support of computer systems in mission critical response operations environment. Candidate must be capable of installing standalone computer/simple network additions or network installs, wiring install, or support level efforts augmenting the large LAN/WAN projects.
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Workstation: unbox equipment; check inventory; set up/Power on; set up default configuration; install hardware; deploy workstations
- Install OS; test configuration; run diagnostics
- Configure computers and devices for network
- Image computer systems
- Install updates and scripts
- Run diagnostics, repair and test computer equipment/devices
- Act as the first level support for customer technology problems and identify root causes, resolve,
- and monitor technology support requests in a timely, effective, and professional manner
- Properly escalate and document unresolved queries to the next level of support
- Regularly maintain internal service ticket and time entry information
- Some college or equivalent experience; technical coursework
- Entry level with some prior experience providing technical support in a business environment.
- Windows OS experience
- Hands on and practical knowledge of networks and computer systems.
- Excellent oral and written communications skills with customers and peers; tactful and effective
- customer communications.
- Strong team player
- Ability and willingness to evaluate and learn new technologies and apply them effectively.
- Previous position with customer service experience.
Job Summary
Full Time
Elementary & Secondary Education
$56k-70k (estimate)
06/02/2024
07/08/2024
thriveps.org
SAN DIEGO, CA
25 - 50
Private
<$5M
Elementary & Secondary Education
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The job skills required for Desktop Support Technician include Customer Service, Networking, Technical Support, Computer Systems, WAN, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
02/23/2022: Florence, AL
Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
03/02/2022: Rochester, NY
Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
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