TIBBETTS LUMBER CO LLC is Hiring a Window Division Coordinator Near Lutz, FL
Tibbetts Lumber Co. LLC, a Growing Lumber and Building materials company, is seeking an experienced Windows Division Coordinator. Window Division Coordinators support Tibbetts' Outside Sales Representatives by placing and coordinating product orders and by providing superior customer service at all times. Essential Duties and Responsibilities:
Provide customer service to walk-in and contractor customers, or via telephone or email, including assisting customer inquiries with product selection, pricing, availability, refunds/exchanges; generates sales quotations requiring a working knowledge of company products, procedures and practices
Engage in selling company products/services and related items.
Quote windows based on architectural plans or sizes and specification provide by customers
Log quotes and orders in respective work activity logs
Enter orders in the computer system
Pull and organize window orders for delivery
Schedule the production and delivery of orders with store operations
Use customer calls as opportunities to provide information about the features and benefits of company products leading to developing and closing new accounts.
Engage in researching, identifying and soliciting new customers for company products.
Plan and pace own work efficiency in order to meet daily, weekly, project or team related productivity goals
Trouble shoots order processing and warranty issues in order to ensure customer satisfaction and optimize sales opportunities
May participate in coordinating and conducting customer workshops
Assist with material receiving, store housekeeping, stocking, inventory control and other related activities
Understand and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures
Provide superior customer service to internal and external customers at all times
Other duties may be assigned
Experience Required:
At least two (2) years of experience in the building materials industry preferred
Knowledge, Skills & Abilities:
Knowledge of Window products helpful
Knowledge of company product pricing, discount and estimating formulas and guidelines
Strong verbal and written communication skills
Demonstrates strong detail orientation skills
Strong customer service skills
Knowledge of sales techniques, concepts and the ability to influence and persuade
Benefits: Tibbetts Lumber offers an excellent benefits package to our employees including:
Competitive wages
Medical insurance
Dental insurance
Life insurance
Short & Long Term Disability
401(k) plan
Vacation, Sick & Holiday pay
Health Savings Account
Legal Disclosures: Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.