• Plan, develop, organize, implement, lead and evaluate the organization’s short, mid and long-term strategic direction for all Ticket Sales opportunities
• Provide leadership to ticketing department in both sales, service and operations/analytics.
• Develop and implement short and long-term ticketing sales plans.
• Assist in creating corporate culture that motivates staff to perform to their fullest and achieve corporate and personal goals.
• Review league/market/Club data in order to make recommendations on ticket pricing strategy for 2025 and beyond
• Grow and manage revenue from all ticketing inventory while enhancing service areas and maximizing the fan experience.
• Analyze and identify ways to increase efficiency, improve levels of service and enhance profitability in all areas of responsibility.
• Manage and maximize ticketing platform partnership 
• Work to ensure that ticketing technology and fan experience are seamless, leading edge and positioned to improve sales opportunities.
• Develop effective tracking programs to ensure Sales Representatives are successfully meeting their annual goals.
• Coaching and mentoring of ticket sales professionals to build a strong sales culture.
• Conduct regular meetings with all direct reports and other staff to maintain clear communication, performance expectations and team synergy.
• Develop a clear reporting system to keep ownership informed of weekly/monthly developments. 
• All other responsibilities as required.

• Bachelor’s degree or equivalent experience required. MBA Preferred.
• Minimum of 7 years of experience managing sales functions. Sports experience strongly preferred.
• Senior Management experience required.
• Familiarity with a major sports and entertainment venue.
• Passion for sports and entertainment business.
• Proven successful sales experience with both national and local client relationships and alliances.
• Proven strategic leadership skills.
• Proven experience in strategic business planning.
• Excellent interpersonal skills and superior verbal and written communication skills.
• Ability to handle multiple projects, tasks and priorities.
• Exceptional negotiation skills.
• Exceptional organizational and computer skills.
• Ability to relate to a diverse customer and employee base.
• Ability to manage staff, budgets and resources.
• Ability to collaborate with other departments/organizations over which you have no formal authority.
• Ability to work long and irregular hours.

Job Summary