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25 Customer Service Associate Jobs in Cupertino, CA

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Randstad USA
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Customer Service Associate
Tidal Management Cupertino, CA
$54k-68k (estimate)
Full Time 3 Weeks Ago
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Tidal Management is Hiring a Customer Service Associate Near Cupertino, CA

Are you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We want to talk to YOU !
We work with nationally recognized telecommunications companies in the local San Jose area. Through our partnerships, we have been able to help grow the business of our clients while growing our own as well.
We offer the unique opportunity to every one of our employees to receive in-house training starting at ground level and extending through leadership and management training. As our Customer Service Associate, you will learn:
  • All telecommunications client product knowledge
  • How to answer customer questions
  • The sales cycle and how to complete customer sales
  • Personal development habits
  • How to take your communication skills to the next level
  • How to coach and train others
  • Human resources elements
  • Other managerial responsibilities may be assigned
Requirements of the Customer Service Associate:
  • No prior knowledge of telecommunications is required
  • High school diploma or GED equivalent is not a requirement but is a plus
  • A minimum of 1 year of experience working in customer service, retail, or hospitality
  • A student mentality and willingness to learn
  • Must be passionate about working with others
  • Ability to work individually or as part of a team
  • A drive for professional growth
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Job Summary

JOB TYPE

Full Time

SALARY

$54k-68k (estimate)

POST DATE

07/12/2024

EXPIRATION DATE

08/08/2024

WEBSITE

tidalmanagement.com

SIZE

<25

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

12/14/2021: Sumter, SC

Ensure all customer problems are resolved quickly to the satisfaction of the customer.

12/17/2021: Altoona, PA

Ensure confidentiality of customer data and careful handling of documents media packages.

12/28/2021: Augusta, GA

Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

02/15/2022: New Brunswick, NJ

Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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