Clinical Lead

Position Summary

The Clinical Lead responsibilities include standard Medical Assistant duties including

• Triage of patients prior to seeing the physician

• Measuring vital signs

• Gathering medical history

• Performing phlebotomy and processing specimens

• EKG and other in-office testing

• Immunizations and therapeutic injections

• Assisting physicians/providers with procedures

• Assisting patients with care, including relaying information and providing education

• Chart preparation

• Accurate documentation and uploading information in the electronic health record

• Calling/sending medications to pharmacies

• Obtaining prior authorizations from insurance companies

• Coordinating care, including diagnostic tests and specialist referrals

• Communicating with outside entities, including other medical offices

Additionally, the Clinical Lead will have administrative duties, primarily leading the clinical team by

• Attending to the needs of the clinic, including the clinical needs of physicians/providers

• Tracking inventory and supply of stock

• Calibrating and maintaining equipment

• Performing quality control for in-office testing

• Maintaining a clean and safe environment for patients and staff

• Assigning tasks equitably to clinical team members to support the needs of the clinic

• Ensuring that all medical assistants are adequately trained to complete assigned tasks

• Promoting a supportive and cohesive work environment

Non-clinical duties may occasionally include, but are not limited to

• Patient check-in/check-out

• Collecting monies

• Verifying insurance status for patients

• Answering phones and relaying information

The Clinical Lead will not be expected to discipline members of the clinical team for violations of company policy or breaches of patient care; any such problems with team members will be reported to the Office Manager.

Knowledge, Skills and Abilities

• Ability to read and understand oral and written instructions and follow written protocols

• Ability to communicate effectively, including use of proper grammar and spelling

• Knowledge of current Microsoft Office Suites (Office 2007 or more recent) including Word and Outlook required; knowledge of Excel and PowerPoint is also recommended

• Knowledge of laboratory techniques to perform routine tests with attention to proper procedure, precision and accuracy

• Knowledge and use of appropriate medical terminology

• Skill in specimen collection

• Ability to work scheduled hours as defined in the job offer

• Ability to work independently and with others

• Skill in fostering a congenial work environment and a cohesive clinical team

Education / Training / Requirements

• Medical Assisting Diploma.

• Current CPR or BLS certificate.

• At least 2 years of relevant experience.

Physical Demands

• Ability to hear normal voice-level communications in person or through the telephone

• Ability to speak clearly and understandably

• Ability to stand and walk for long periods of time

• Ability to sit for extended periods of time

• Ability to frequently transition between sitting and standing

• Ability to climb or balance for limited periods of time

• Ability to reach, bend, stoop, and lift up to 30 lbs*

• Ability to grasp and hold up to 25 lbs*

• Ability to taste and smell*

(All demands are essential functions of the position unless identified as non-essential by an asterisk *)

Success Factors

• Alignment with Company Mission and Core Values

• Excellent Time Management, Well Organized

• Positive Open Communication

• Goal Driven

• Excellent Customer Service

• Able to Balance Multiple Priorities

• Accuracy and Attention to Detail

• Accomplished in word processing and worksheet utilization