Description

Director for Online Programs 

JOB TITLE: Director for Online Programs

DEPARTMENT: School of Education and Extended Learning (SEEL)

SUPERVISOR: Dean, School of Education and Extended Learning

GENERAL JOB DESCRIPTION

Under the direction of the Dean, the Director for Online Programs oversees the scheduling, delivery, staffing, and assessment of all TU online courses. In collaboration with the academic leadership of the schools, the Director for Online Programs fosters a cooperative environment ensures that online offerings are delivered smoothly and efficiently while academic and quality standards are maintained. As a member of the SEEL Leadership team, the Director for Online Programs contributes to strategic planning, implementation, and evaluation efforts for the COEL and the SEEL. This position requires a dedicated and experienced individual with a vision for academic growth and the ability to navigate administrative and faculty responsibilities effectively.

Requirements

MAJOR DUTIES AND RESPONSIBILITIES

[25%] Administrative Oversight of Online Course Delivery.

• Course Scheduling in alignment with established rotation.
• Staffing courses with qualified instructors. (in collaboration with Faculty Services Manager)
• Splitting High-enrollment courses as needed.
• Low Enrollment recommendations.
• Recommend adjustment of course delivery rotation as needed.

[25%] Quality Assurance for Online Course Delivery.

• Instructor engagement monitoring, intervention as needed (in collaboration with Faculty Services Manager)
• Manage instructor load per established policies (in collaboration with Faculty Services Manager)
• Review course evaluations and assess instructors to ensure the quality of teaching and engagement. Provide feedback to the Dean as needed. 
• Support the Dean/school with the review and adjudication of student issues, as needed.

[10%] Procurement/Training of New Online Faculty

• Manage Instructor Recruitment Pool/Process
• Facilitate Instructor New Hires (in collaboration with School Leadership)
• Provide New Instructor Training (collaboration with The Center for Faculty Support)

[10%] Course Development Support 

• Oversee Course Build/Update Prioritization (in collaboration with School Leadership)
• Manage SME Recruitment Pool/Process 
• Facilitate as-needed Subject Matter Expert New Hires (in collaboration with School Leadership)
• Assist in the oversight of subject matter experts (SME) to ensure course quality, and for purposes of retention (in collaboration with the Director of Learning Design). 
• Verify all course development milestones are met
• Ensure completion of as-needed minor course-level edits or updates (i.e. “quick fixes”) in collaboration Academic Technologists.

[10%] Assessment, Accreditation, and Reporting

• Collaborate with the office of Assessment and Accreditation to collect and report on required O/A data. 
• Support Program Review process (in collaboration with School Leadership) 

[10%] Program Advocacy

• Serve as spokesperson and advocate for the programs, its offerings, and its distinctiveness (in collaboration with schools). 
• Assist with marketing/messaging for the programs. 

[10%] Contribute to the strategic evolution of the COEL

• Actively participate in and meaningfully contribute to strategic discussions and on-going planning processes related to the COEL.
• Perform other duties as assigned by the Dean. 

QUALIFICATIONS FOR THE JOB

Education:

• Master’s Degree required, terminal degree strongly preferred.

Experience:

• A minimum of two (2) years’ experience in academic administration, preferably related to online programs delivery. 

Other:

• Proficiency with computer technologies, social media, content management and/or learning management systems, creating and interpreting spreadsheets/dbases, including data analysis and presentation.
• Proficiency in written and verbal communications.
• Ability to work with people from a variety of culturally diverse backgrounds. 
• Provide leadership in internal and external communications. 
• Ability to work as part of a team. 

Knowledge, Skills & Abilities: Demonstrated academic leadership, excellent communication and interpersonal skills and good judgment. Ability to formulate and articulate sound policies and demonstrated ability to identify, resolve, and consult on a wide range of administrative and personnel issues with a clear sense of institutional needs and priorities. Strong organizational and management skills.

KEY COMPETENCIES

Interdependence: Fosters collaboration

Communication: Strong decision making and communication skills

Accountability: Formulates effective and progressive strategies aligned with University mission and values

Respect: Creates an engaging, collaborative work environment by bringing diverse people and ideas together.

Entrepreneurship: Visibly supports and works toward accomplishing overall institutional goals and objectives

PHYSICAL REQUIREMENTS

Minimum physical exertion. While performing the duties of this position, the employee is frequently required to sit, stand, communicate, reach and travel.

EMBRACING OUR GUIDING PRINCIPLES

VISION STATEMENT – The vision for Tiffin University is to become A premier university for challenging students to enhance their global competencies and 21st-century skills for success in a diverse world.

MISSION STATEMENT – The mission of Tiffin University is to Educate students by linking knowledge to professional practice.

CORE VALUES – The values of Interdependence, Communication, Accountability, Respect, and Entrepreneurship comprise the ICARE values of Tiffin University.

We are firmly committed to enhancing equity, inclusion, and diversity. These values are central to our beliefs. Candidates who have worked with diverse faculty, staff, and students and can contribute to our mission of inclusivity are encouraged to identify their experiences and interests. Tiffin University actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working, and living environments that value the diverse backgrounds of all people.

NONDISCRIMINATION POLICY: Tiffin University is committed to a policy of nondiscrimination and equal opportunity for employees, applicant for employment, students or applicant for admission, access to educational opportunities on the basis of race, religion, personal appearance, color, sex, pregnancy, political affiliation, social-economic class, place of business, residence, religion, creed, ethnicity, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, family responsibilities, sexual orientation, gender identity, gender expression, veteran or military status (including special disabled veteran, Vietnam-era veteran, or recently separated veteran), predisposing genetic characteristics, domestic violence victim status or any other protected category under applicable local, state or federal law, including protections for those opposing discrimination or participating in any resolution process on campus or within the Equal Employment Opportunity Commission or other human rights agencies. 

Tiffin University is an Equal Opportunity Employer