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Ace Hardware of Merritt Island
Hardware Associate
Job Summary
Customer Service:
• Provide a positive representation of Ace Hardware of Merritt Island.
• Proactively assist customers in solving problems and selecting products that will satisfy their needs.
• Help customers load heavy and bulky items in their vehicle.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.
Full Time
$40k-48k (estimate)
06/23/2024
07/06/2024
The following is the career advancement route for Hardware Associate positions, which can be used as a reference in future career path planning. As a Hardware Associate, it can be promoted into senior positions as a Hardware Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hardware Associate. You can explore the career advancement for a Hardware Associate below and select your interested title to get hiring information.