Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
Our frontline teams interact with images, video, text related to everyday life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
Hence, it is possible that this role will be exposed to harmful content on a daily basis.
Job Responsibilities:

• Lead and manage the Risk Analysis Team, Investigations Team, and Core Analysis Team on a day to day basis.
• Develop and implement a comprehensive risk prevention and detection strategy.
• Collaborate with T&S experts to identify core metrics and work collectively to continuously optimize systems, processes and tools for improved risk forecasting and mitigation.
• Analyze incident trends, systems, and data to drive enhancements in risk prevention and detection across Trust and Safety. Provide recommendations for process, policy, and product improvements and lead the team of analysts conducting Root Cause Analysis and Post-Mordems.
• Oversee proactive investigations in real-time, liaise with relevant stakeholders, and drive short and mid-term solutions for challenging Trust & Safety concerns.
• Coordinate with global cross-functional teams, including Public Policy, Legal, Product, and Engineering, to develop effective solutions.
• Provide guidance, coaching, and mentorship to team members, and create individual development plans to support their professional growth.

Qualifications
Qualifications and skills:

• Prior experience in Trust & Safety, particularly in risk detection and prevention, is essential.
• Proven leadership experience in a senior position within a top technology firm or equivalent, showcasing strategic thinking, agility in responding, and sound judgment. Demonstrated ability to manage both senior contributors and managers effectively.
• Ability to work effectively under high pressure situations, with strong interpersonal and communication skills to collaborate with diverse teams.
• Deep respect for other cultures and a profound empathy for users. Eager to pioneer new approaches within a rapidly growing and evolving tech company.
• In-depth knowledge of risks specific to social media platforms, a strong interest in addressing safety issues, and experience in designing proactive strategies to reduce harm.
• Capability to handle both deep-focused work and agility to adapt in a high-tempo environment, responding to day-to-day challenges of the role.
• Resilience and commitment to self-care, serving as a role model for the teams you manage.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ts.accommodations@tiktok.com
Job Information
The base salary range for this position in the selected city is $200000 - $350000 annually.
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Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
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At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:
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We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
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Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
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We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.