You haven't searched anything yet.
Summary
Qualified candidates for this position will provide customer service support such as order entry/management, pricing, product availability, invoicing, customer returns, and backlog reporting.
Essential Duties and Responsibilities
•Provide customer support for a specific sales territory and/or collection of key accounts.
•Primary customer contact for order management and sales inquiries
•Generate quotes, assist where appropriate with product recommendations.
•Complete PO/Contract review for all orders.
•Work with other TMS functions to manage customer requests, expedite and/or recover late orders.
•Manage expectations with customers on product lead times, delivery requests, and product availability.
•Review, enter and acknowledge purchase orders.
•Update open order reports and provide to accounts as requested.
•Manage customer portals.
•Investigate and process customer returns.
•Invoicing
•Respond to customer requests for documentation.
Qualifications/Requirements
•Minimum 2-year degree or equivalent work experience
•Minimum 3 years’ experience in sales and/or customer service
•Highly organized and personable
•Strong negotiation and problem-solving skills.
•Strong verbal and written communication skills
•Promote team atmosphere.
•Familiar with ERP systems – preferably Oracle
•Experience working in a manufacturing environment a plus.
Times Microwave Systems is an equal opportunity employer M/F/D/V.
Full Time
$47k-59k (estimate)
06/26/2024
07/09/2024
timesmicrowave.com
WALLINGFORD, CT
200 - 500
1948
BILL CALLAHAN
$50M - $200M
Durable Manufacturing
The following is the career advancement route for Customer Account Representative positions, which can be used as a reference in future career path planning. As a Customer Account Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Representative. You can explore the career advancement for a Customer Account Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Representative job description and responsibilities
They generally work on the sales and customer service team where they build and maintain relationships with new and existing clients.
04/11/2022: Santa Cruz, CA
Account representatives are often responsible for nearly all aspects of maintaining long-lasting client relationships.
03/11/2022: Indianapolis, IN
Prospecting, making presentations and closing sales on new client accounts and continuing to service the accounts after the sale.
03/12/2022: Fairbanks, AK
Account Representatives close sales, build relationships with new clients and sustain long-term relationships with existing clients.
02/22/2022: Elyria, OH
Sales representatives must build relationships with clients to maintain their account and continue to sell renewals or additional products or services.
02/24/2022: Huntsville, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Representative jobs
Ability to use positive language.
03/05/2022: Pine Bluff, AR
Have a clear escalation pathway.
01/20/2022: Cleveland, OH
Provide Customer Service Training.
03/15/2022: El Paso, TX
Provided outstanding customer service, developed strong customer relationships and supported the Cash Office team.
03/08/2022: Killeen, TX
Soft skills are necessary for almost every responsibility an account representative has.
02/14/2022: Tulsa, OK
Step 3: View the best colleges and universities for Customer Account Representative.