Tindell's is an industry-leading manufacturer of building products and innovative solutions. For more than 125 years, Tindell's has developed products and services that enable customers to build the outstanding spaces where people live, work and play. With over 200 Team Members and multiple locations across East Tennessee, today's focus is on bringing new solutions to the builders to make the process of home building as fast, efficient, and effective as possible. Our communities help give our work meaning and the products we manufacture help protect what matters most. In addition to quality products, we make sure they are installed by quality craftsmen and women.

Our employees are the backbone that supports our organization. That is why we hire people for careers, not jobs. We offer benefits that include 100% paid employee only medical insurance, dental, vision, 401k, paid holidays, paid sick days, paid vacation, and weekly pay.

BASIC FUNCTION: Responsible for waiting on customers, answering telephone inquiries and for the general housekeeping and displays in the store.

RESPONSIBILITIES:

• Provides the highest level possible of service to all customers with the main objective of serving our retail customers.
• Answers telephone inquiries pleasantly and promptly.
• Provides customers with information on additional items related to purchases made.
• Maintains up to date knowledge of the products sold, product usage, product prices and new products on the market.
• Handles minor complaints with the objective of solving the problem.
• Listens to a customer's complaint to find out what it will take to satisfy the customer.
• Complies with Company procedures on sales transactions, paperwork, refunds, credit memos, etc.
• Maintains stock, displays and housekeeping for assigned areas.
• Complies with dress specified by Company policy.
• Assists supervisor, other employees as needed.
• Promotes team concept.

SKILLS, KNOWLEDGE & ABILITIES:

Ability to do math, read orders, follow instructions and complete forms.

Ability to communicate with customers, other employees and supervisors using verbal and written skills.

Knowledge and ability to use safe lifting techniques.

Interpersonal skills.

Good telephone etiquette.