Do you like helping people and want a job where you can make a positive impact?

Come to Titan Security Group, one of the fastest-growing privately-held security services providers in the Chicagoland area. Were small enough that you wont feel like a number but big enough that we can provide security and hospitality services at iconic locations like Willis Tower and Millennium Park. Visit us at https://titan-security.com/careers/ to learn more!

We are hiring a Concierge Security Officer at Willis Tower. Candidates must have experience in customer service (be sure to upload a resume). The schedule is Tuesday-Saturday 11am-7pm.

Responsibilities of Concierge Security Officers include, but are not limited to:
Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information

Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
Control access for tenants, visitors or vendors as required
Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
Other duties as assigned

Required Qualifications of Concierge Security Officers:
Must be at least 21 years of age

Must have at least 1 year experience in customer service (food services, hotel, reception, etc.)

High School diploma or general education degree (GED)

Able to acquire and maintain a valid PERC license, including state accredited training requirements
Able to pass pre-employment drug screen and criminal background check
Able to meet physical essential functions of the job, which can include lifting 50 lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Front Desk Agents / Security Officers:
Bi-lingual considered a plus

Pay and Benefits of Front Desk Agents / Security Officers:
Position pays $17.50 / hour

Paid time off and paid holidays
Medical and Dental insurance

Opportunities for career growth and promotion
Skills-enhancing training

EOE/M/F/D/V

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