Titan Technologies, LLC (Titan) is seeking an experienced, self-directed, Systems Administrator to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) III contract. As a member of our team, you will help to assist USSOCOM, Service Component Commands, Theater Special Operations Commands (TSOC), and deployed forces in the delivery of a full spectrum of Information Technology (IT) services to operate and maintain information flow, communications, and connectivity globally.

Systems Administrators perform tier one and two network support in accordance with the SIE OPORD. Position requirements may vary depending on location, system complexity, the types of operation and additional network systems, and the size of the supported organization. Experience with specific types of hardware and software systems used by the Government is required. Systems Administrators monitor and control one or more mid-range application servers. This position studies program operating instructions to ensure proper configuration and effective operations. Systems Administrators continuously observe the operation of assigned applications and storage devices to prevent hardware or software failure. This position manipulates systems in accordance with standard procedures to ensure operations when individual parts of a system malfunction. Systems Administrators confer with senior administrators, systems and applications engineers, and storage personnel to correct errors requiring a change of instructions or sequences of operations. Systems Administrators maintains operating records such as machine performance and production reports.

Systems Administrators provide various project management, technical, and administrative support for assets employed at approved global locations and support the development of policies and procedures. They must possess strong problem-solving, analytical and communication skills, in addition to in-depth technical knowledge of the Government’s systems’ hardware and software.

Duties include but are not limited to:

• Installing operating system software, patches, and upgrades
• Analyzing, troubleshooting, and resolving system hardware, software, and networking issues
• Configuring, optimizing, fine-tuning, and monitoring operating system software and hardware
• Performing system backups and recovery
• Developing and maintaining Standard Operating Procedures for conducting server host and virtual machine builds on prem and cloud environments
• Completing troubleshooting issues related to Horizon VDI components
• Developing and maintaining Standard Operating Procedures for VDI Environment
• Providing Systems Administrator support to systems hosting complex operational databases, software configuration control, and system interfaces for computer systems
• Maintaining file servers, network access
• Troubleshooting and documenting systems anomalies to ensure optimum equipment performance
• Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission

Required qualifications:

• A minimum of 4 years of related experience as a Systems Administrator or 8 years supporting complex end user desktop and mobile device support
• Associate degree. Significant relevant experience will be considered in lieu of formal education.
• DoD 8570.01-M IAT II AND MCSA relevant to the candidate's work area examples are: CompTIA Server certification, CompTIA Security certification, Red Hat Certified System Administrator (RHCSA) certification, VMware Certified Associate (VCA); AWS Sys Ops Administrator Associate Microsoft Certified: Azure Administrator Associate; Nutanix Certified Professional OR Microsoft Endpoint Manager or previous SCCM certifications.

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

At Titan Technologies, LLC and its wholly owned subsidiaries TelaForce, LLC and Titan Facilities, Inc., we design, build, integrate, and manage innovative solutions and software applications for maximum impact. We have built a reputation for delivering sophisticated, multidimensional solutions and future-leaning results in data analytics, systems modernization, and cloud services. Our core competencies are digital business transformation, security and communications, infrastructure modernization and management, and customer care.