Description

A Host/Hostess warmly welcomes and engages guests upon arrival, fostering a comfortable and personalized experience throughout their stay. Using active listening and empathy, they anticipate and address guests' needs, striving to understand their preferences on a personal level. They serve as a key contact and resource for guests, offering creative solutions to any challenges that arise. Additionally, a Host ensures that guests depart with a positive impression, encouraging their return to the hotel in the future. 

Team Member Benefits: 

• Hotel Room Discounts across multiple brands 

• Other Supplemental Benefits 

Essential Job Functions:

• Warmly greet and welcome guests upon arrival, providing a positive first impression. 

• Manage reservations and maintain an organized seating chart to optimize table turnover. 

• Seat guests promptly and efficiently, considering server sections and guest preferences. 

• Communicate effectively with guests, servers, and management to ensure a smooth dining experience. 

• Practice safe work habits, including wearing protective safety equipment and following MSDS and OSHA standards. 

• Perform other duties as requested by management. 

Qualifications

• High School diploma or equivalent preferred. 

• Previous food and beverage experience or equivalent training required. 

• Work schedule varies and may include working on holidays, weekends and alternate shifts. 

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.. 

Job descriptions and responsibilities are subject to change depending on business needs.