We’re looking for a Cyber Security Support Analyst for an onsite role in Greenville, SC. Candidates will be required to work onsite 2 days during the week between Monday and Thursday. If you’re looking for a new opportunity, apply today!

Key Responsibilities:

• Follow and ensure routine security patching and end point protection is completed monthly; this includes tracking site progress and escalating when needed
• Provide technical support and expertise from manufacturing sites including WSUS, Active Directory, Kibana, OCS Inventory, Symantec, and Microsoft Defender
• Facilitate and manage urgent security vulnerabilities and communicate to senior management
• Monitor team ServiceNow queues and resolve incidents and requests
• Responsible for driving continuous improvement actions
• Responsible for creating and updating the various IT dashboards (Excel and Visual Views)
• Participate in an on-call rotation, 10 am to 6 pm - Monday through Sunday and 4 to 6 weeks a year

Skills & Qualifications:

• Must be a U.S. citizen or Green Card holder
• 4 years of operational IT work experience, including focus and experience in cybersecurity
• Ability to present to upper management and communicate technical information to non-technical users
• Ability to translate what cyber vulnerability means in real life
• Experience with ServiceNow
• Knowledge of Windows and Linux operating systems
• Ability to:
• Create visual dashboards in Excel, PowerPoint, and Power BI
• Collaborate with various development and infrastructure teams, including IT locally and globally, building strong working relationships with the company site managers
• Facilitate meetings, including sending out meeting minutes and actions
• Strong knowledge and experience with IT basic collaboration tools, including MS M365 suite of applications

Education/Certification:

• IT professional with IT BS degree preferred
• Cybersecurity certifications (CompTIA Security , CISSP) preferred

This job is primarily an onsite role. You will be required to work at an onsite location. This position may allow up to 40% remote work.

The salary range for this position is $70,000 - $85,000. Actual compensation within that range will be dependent upon the individual's skills, experience, and qualifications.