9 Assistant Manager-Collection(MC DMS) Jobs in North, MD
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Assistant Manager-Collection(MC DMS)
$55k-71k (estimate)
Full Time | Business Services
7 Days Ago
TMI Network is Hiring an Assistant Manager-Collection(MC DMS) Near North, MD
Education qualification: Any Graduate/Post Graduate
Key Responsibilities
Key Responsibilities
- Allocation of portfolio to vendor basis the past performance trend and FOS availability, creating adequate manpower capacity for the portfolio.
- Review cases with FOS / TL and work assignment basis the disposition code.
- Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.
- Receipt book & Repo kits allocation and auditing periodically
- Agency billing closure within 60 days of the work completed month.
- Ensuring prior approvals in repo cases & helping the agency manage repo-related issues.
- Handling collection/repo-related customer service issues/escalations.
- Coordinating with the legal team for initiating legal actions against chronic defaulters & dealing with enforcement agencies in cases filed against BACL by customers/third parties.
- BKT resolution with agency and FOs level needs to be tracked & reviewed.
- Flow rates to the next BKT need to be restricted on the location you are handling.
- Remove the non-performing FOs, recruit a fresh team and train as and when required.
- CRM queries need to be closed as per the TAT assigned.
- RCU audit queries must be reverted before TAT and implementation of committed action at the field level.
- Receipt book discrepancies need to be discussed with the agency and ensure no reoccurrence of such issues in the field.
- HHT 100% utilization and report to be submitted to ACM / RCM regularly.
- HHT not working need to be informed to the IT team for need of support
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$55k-71k (estimate)
POST DATE
06/21/2024
EXPIRATION DATE
07/11/2024
WEBSITE
tminetwork.com
HEADQUARTERS
SECUNDERABAD, TELANGANA
SIZE
1,000 - 3,000
FOUNDED
1991
REVENUE
$10M - $50M
INDUSTRY
Business Services
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