The Property Management Maintenance Coordinator is responsible for managing and coordinating the maintenance and repair activities for a portfolio of residential and/or commercial properties. This role ensures that all maintenance requests are handled promptly, efficiently, and in accordance with company policies and procedures. The coordinator serves as a liaison between property managers, tenants, and maintenance staff to ensure high standards of property upkeep and tenant satisfaction.

• Maintenance Request Management:
  
  • Receive, prioritize, and respond to maintenance requests from tenants and property managers.
  • Assign maintenance tasks to appropriate staff or external contractors.
  • Track the status and progress of maintenance work orders to ensure timely completion.
• Vendor and Contractor Coordination:
  
  • Source, vet, and establish relationships with reliable vendors and contractors.
  • Schedule and coordinate maintenance and repair work with external service providers.
  • Monitor contractor performance and ensure compliance with contractual agreements.
• Property Inspections:
  
  • Conduct regular inspections of properties to identify maintenance needs and potential issues.
  • Document inspection findings and coordinate necessary repairs or preventative maintenance.
• Budget Management:
  
  • Assist in the preparation and monitoring of maintenance budgets.
  • Ensure maintenance expenditures are within budget and identify cost-saving opportunities.
• Record Keeping and Reporting:
  
  • Maintain accurate and up-to-date records of maintenance activities, work orders, and inspections.
  • Prepare regular reports on maintenance performance and issues for management review.
• Tenant Relations:
  
  • Communicate with tenants regarding maintenance issues and timelines for resolution.
  • Provide excellent customer service to maintain positive tenant relationships.
• Compliance:
  
  • Ensure all maintenance activities comply with local building codes, health and safety regulations, and company policies.
  • Stay informed about industry best practices and regulatory changes that impact property maintenance.

• Education:
  
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Property Management, Business Administration, or related field preferred.
• Experience:
  
  • Minimum of 2 years of experience in property maintenance coordination or a related role.
  • Experience in residential or commercial property management is a plus.
• Skills and Abilities:
  
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in property management software and Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Problem-solving skills and attention to detail.