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At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.
What makes a TOCA Teammate? An individual that seeks to...
Position Overview:
We are seeking a passionate and enthusiastic individual to join our soccer training facility team as a Lead Experience Associate. As a Lead Experience Associate, you will play a crucial role in ensuring exceptional guest satisfaction and a smooth operational flow within a TOCA Soccer Training Facility. This part-time role entails overseeing the guest experience in the facility, supervising team members, and maintaining a positive atmosphere. You will collaborate closely with the leadership team to uphold high standards of service, foster a welcoming environment, and address any issues that may arise. Your enthusiasm, leadership, and attention to detail will contribute to a memorable and enjoyable experience for our guests.
Role Scope & Responsibilities:
Guest Experience Excellence:
Shift Supervision:
Operational Excellence:
Problem Solving:
Communication:
Administrative Duties:
Training and Development:
Qualifications & Experience:
Benefits:
TOCA Football, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Part Time
$57k-76k (estimate)
07/28/2024
10/23/2024
toca.us
Wheeling, IL
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