Who are We?

We are thinkers. We connect dots among unrelated things to see what others don't. We believe that the future is here whether we're ready for it or not.

Toffler Associates is a future-focused strategic advisory firm that works with both government and commercial clients. Our Future Proof® business consulting approach helps global leaders understand how future shifts impact current decisions, so they can take advantage of opportunities, manage risk, and create future value.

We give clients the tools to anticipate the future, identify opportunities for transformation, create innovative alternatives, define vision and develop strategies, and understand future consequences.

Who are You?

Do you have insatiable curiosity? Do you devour books, podcasts, magazines, and videos to stay abreast of the latest technical or societal trends? Are you always imagining "what if..."? Do you enjoy bringing your creative ideas to your clients to help them solve issues of the future? If so, please read on!

Toffler Associates is seeking a Management and Program Analyst to join our growing team working with the Department of Homeland Security/Customs and Border Protection (CBP) . In this role, you will help CBP Office of Trade with a wide range of workforce and succession planning activities, develop data-driven strategies and analytical support, and drive business transformation efforts aimed at improving the effectiveness and efficiency of the organization in direct support of CBP's vital mission. If you are interested in driving your skills to the next level, diving into a wide range of interesting topics, and are a self-starter with curiosity to go above and beyond what is asked, we encourage you to apply!

Your impact will include:

• Helping to enhance the security, effectiveness, and efficiency of our nation's trade ecosystem
• Supporting client engagements on teams of 10-20 people to ensure quality successful delivery to our clients
• Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
• Conduct quantitative analyses of information affecting investment programs of public or private institutions.
• Perform activities in the human resource area. Includes employment specialists who conduct job analysis for specific areas such as position classification.
• Examine budget estimates for completeness, accuracy, and conformance with procedures and regulations. Analyze budgeting and accounting reports.
• Operations Research Analyst will perform one or more of the following activities:
• Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists management with decision making, policy formulation, economic benefit/return on investment assessments, or other managerial and planning functions.
• Collect and analyze data and develop decision support software, service, or products.
• Develop and supply optimal time, cost, or logistics networks for program evaluation, review, or implementation.

You'll arrive equipped with:

• A recent or active CBP Background Investigation (BI)
• Bachelor's degree in a relevant field
• Knowledge and/or experience working with CBP
• Comparable experience to one of the following experience levels:
  • JUNIOR: A Junior labor category level has up to 3 years of experience and a BA/BS degree. A Junior labor category is responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions.
  • JOURNEYMAN: A Journeyman labor category level has 3 to 10 years of experience and a BA/BS or MA/MS degree. A Journeyman labor category typically performs all functional duties independently.
  • SENIOR: A Senior labor category has over 10 years of experience and a MA/MS degree. A Senior labor category typically works on high-visibility or mission critical aspects of a given program and performs all functional duties independently. A Senior labor category may oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job.
  • SUBJECT MATTER EXPERT (SME): A Subject Matter Expert is an individual whose qualifications and/or particular expertise are exceptional and/or highly unique. Subject Matter Experts are those recognized as Industry leaders for a given area of expertise based on their unique experience and/or advanced degrees as evidenced by featured or scholarly publications, speaking at industry conferences, and similar achievements attesting to the individual's standing within the industry.
• Ability to commute regularly within the Washington, DC metropolitan area, and travel out-of-town within the U.S. (up to 20%)
• U.S. citizenship with ability to obtain a DOD Security Clearance (the nature of our work with the federal government limits our hiring to U.S. citizens)

Additional Credit:

• Master's degree in a relevant field
• Knowledge and/or experience of CBP's Office of Trade

We'll equip you with:

• A boutique feel and family-like environment
• A team that values diversity of experience and thought
• An environment that is unconditionally inclusive across race, gender, identity, religion, sexual orientation, and the many characteristics that make us all unique
• A network that understands the importance of existing relationships and the creation of new ones
• Rewarding and meaningful work, with flexibility and balance
• Competitive compensation and outstanding benefits

Toffler Associates, Inc. is an affirmative action-equal opportunity employer. Toffler Associates, Inc. complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.