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Together Women's Health
Effingham, IL | Full Time
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Patient Services Representative
$33k-40k (estimate)
Full Time 1 Week Ago
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Together Women's Health is Hiring a Patient Services Representative Near Effingham, IL

Overview

Effingham Obstetrics & Gynecology, a Partner Practice of Together Women's Health, is seeking a full time Receptionist/Patient Services Representative to join their growing team.

The Patient Services Representative is a brand ambassador and is responsible for providing a warm welcome to every patient, every time. This role must provide outstanding customer service to each patient either on the phone or in person. The Patient Services Representative is also responsible for greeting patients, scheduling future appointments, and utilizing the Electronic Health Record system in a professional and efficient manner.

Responsibilities

  • Greeting every patient with a smile
  • Completing and updating patients' insurance information with accuracy and efficiency
  • Utilizes the Electronic Health Record system to complete the registration process and facilitate the patients' visit with their Physician, Certified Nurse Midwife and /or the diagnostic technician
  • Complete the check out process by assisting the patients with scheduling future appointments & providing referral information as directed by the providers
  • Verifying insurance eligibility to ensure timely billing to a third party vendor
  • Collect co-pays and deductibles as directed by the billing policies
  • Answer the appointment line and check the Email appointment request system
  • Schedule appointments for the patients at one of office sites and / or diagnostic departments
  • Must have a strong commitment to providing exceptional service and ensuring each patient's encounter with our practice is professional, warm and caring and has met their needs. Experience in a medical setting preferred. New graduates from a certified medical assistant / receptionist program welcome

Qualifications

  • Previous customer service experience required
  • 1 year previous medical office experience preferred
  • Strong communication skills both oral and written
  • Must be detailed orientated and have the ability to multitask

Why Together Women’s Health (TWH)?Because we do things a bit differently here. We’re a rapidly growing network of OBGYN private practice groups, and while it’s important to know what we are, it’s more important to know what drives us - our mission to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! TWH is a place where careers thrive for those who believe the right team can achieve anything.

What’s in it for you?As a full-time team member, you will have access to a range of benefits to include: Health Care Plan (medical, dental & vision), Retirement Plan with a generous company match, Life Insurance, Paid Time Off (because we work hard and play hard), Short-Term (at no cost to you) and Long-Term Disability...not to mention a team of smart, passionate and friendly people.

Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary

JOB TYPE

Full Time

SALARY

$33k-40k (estimate)

POST DATE

06/12/2024

EXPIRATION DATE

06/19/2024

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

02/28/2022: Vallejo, CA

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

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Step 3: View the best colleges and universities for Patient Services Representative.

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