Service Manager

Company Overview:

Service Logic is the nation’s largest independent HVAC service company with over $2 billion in annual sales and over 4,100 employees. The strategy of Service Logic is to identify and acquire quality local HVAC service companies and accelerate the organic growth of recent acquisitions as well as the base businesses by focusing on increasing the maintenance contract base. Service Logic is a Leonard Green Company, Leonard Green is one of the world’s premier private equity groups.

Tolin Mechanical Systems Company (Tolin) was the first HVAC company acquired by Service Logic in 2004. Tolin was originally established in 1948 in Denver, Colorado and including Denver also has 3 other offices in Colorado [Fort Collins, Colorado Springs, Silverthorne], 2 offices in Arizona [Phoenix, Tucson] and an office in the Mid-Atlantic region. Tolin’s annual sales exceed $120 million and Tolin has approximately 400 employees.

Tolin is proud of the customer-centric team we have built over the years, made up of the most talented engineers, HVAC technicians, sales professionals, operations personnel and our highly qualified financial and administrative team. We provide centralized corporate services to all locations from our corporate headquarters in Denver, CO.

General Description:

Tolin Mechanical, an established, well recognized and respected HVAC service contractor, is looking for an experienced Service Manager to join our Phoenix Branch. We are seeking a candidate who meets the qualifications listed below.

Our Service Managers lead passionate teams to deliver exceptional customer service by meeting client needs and commitments. They are responsible for the profitable execution of assigned maintenance and project deliverables with a strong focus on client retention. They also see that work performed are in compliance with state, local and Federal legal requirements and operate on the job with the highest of ethics. Adhering to all company safety standards, as well as, following consistent and repeatable management procedures and processes is important for success in this role.

Service managers also manage the financial health of their business unit by maintaining an effective balance between customer satisfaction and project financial results.

Responsibilities for Service manager

• Project management, scheduling, and asset management
• Management of costs, billings, and collections
• Maintenance of profitability goals and positive cash flow
• Evaluate contractual scope of work
• Analyze financial reports and proactively address issues effectively
• Performs cost estimates and supports sales on proposals and negotiations
• Manage and mitigate financial risks

Ideal candidates will have the following qualifications:

• Associates degree, technical focus preferred.
• At least 3 years’ service management experience in facilities, HVAC, or energy/sustainability services.
• Experience with business to business sales preferred
• Knowledge of the business environment in the Tucson region
• Excellent logistics, communication and management skills.
• Professional image

Minimum Qualifications:

• Over 18 years of age
• High School diploma or GED
• Strong written and verbal English skills
• Valid driver's license with driving record in good standing

Compensation & Benefits:

Average Starting Salary: $75K to $95K Incentive Plan (paid out as a percentage of maintenance agreement profitability). Combined experience, education, skills and knowledge will be taken into consideration.

• Medical, Dental and Vision Plan
• Life insurance
• Long Term disability
• Flexible Spending Accounts
• 401K Plan
• Profit Sharing based on company performance
• Tuition Reimbursement
• Car allowance
• Company cell phone
• Gas card
• Paid Holidays
• PTO
• Professional training and development