6 Lead Dispatcher Jobs in Sarasota, FL
Tom Drexler Plumbing, Air & Electric is Hiring a Lead Dispatcher Near Sarasota, FL
In this position, the Dispatcher supports the technicians, management, and all customers. The Dispatcher/Service Coordinator will support technicians and managers through various high-level administrative and customer service tasks. The Dispatcher/Service Coordinator will always provide high-level customer service during their daily responsibilities.
Essential Job Functions
- Represent the Acree way- Positive, Passionate, and Professional.
- Deliver exceptional customer service.
- Prepare detailed work orders and supporting documents for every order.
- Dispatch technicians promptly and provide ongoing scheduling services.
- Utilize Service Titan to manage and monitor customer relationships.
- Manage the scheduling of the different departments, assigning technicians based on availability, location, and job requirements for optimal efficiency.
- Ensure adequate supplies and materials by creating and maintaining purchase orders.
- Provide clients with comprehensive warranty information and process all warranties promptly.
- Make sure that permits are pulled and closed promptly.
- Contribute to accounts payable/receivable activities and provide the necessary documentation.
- Generate weekly status reports tracking work orders, estimates, inquiries, etc.
- Work in office Mon-Friday 10am-7pm. With one Saturday from 4pm-9pm once a month and a monthly rotating on-call schedule one week a month (from home).
- File, scan, and other office tasks as required.
- 1-2 years of Home Service Dispatching Experience required.
- Ability to multi-task with a high level of accuracy and attention to detail and prioritization
- Strong communication skills, written and verbal.
- Proficient with Microsoft Suite including Word, PowerPoint, Excel, and Outlook
- Prior customer service experience is a PLUS!!!
- High School Diploma or GED equivalent.
- Computer Skills (Microsoft Office).
- High school diploma or equivalent experience
- Starting at $20-$25 hourly based on precious experience.
- Competitive Dental, Vision, and Healthcare Plans
- 401(k) matching
- Short-Term and Long-Term Disability
- Life Insurance
- PTO
- Paid Holidays
- Employee Assistance Program (EAP)
Job Summary
Part Time
Specialty Trade in Construction
$42k-57k (estimate)
06/19/2024
12/14/2024
tomdrexlerplumbing.com
LOUISVILLE, KY
100 - 200
1982
Private
$10M - $50M
Specialty Trade in Construction
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About Tom Drexler Plumbing, Air & Electric
Tom Drexler Plumbing is a provider of heating, drain cleaning, air conditioning and plumbing services.
The job skills required for Lead Dispatcher include Customer Service, Scheduling, Microsoft Office, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Dispatcher. Select any job title you are interested in and start to search job requirements.
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