4 Service Dispatcher Jobs in Austin, TX
Tom Drexler Plumbing, Air & Electric is Hiring a Service Dispatcher Near Austin, TX
About UsAt Stan’s, we pride ourselves on delivering top-notch services in heating, air conditioning, plumbing, and electrical work. Our reputation as the leading provider in the greater Austin area is built on our commitment to excellence and customer satisfaction. We offer a supportive and dynamic work environment where you can grow and succeed.
Why Join Us?
- Competitive pay: $15-18/hour to start
- Career Growth: We provide the tools and education you need to advance in your career.
- Supportive Environment: Be part of a team that values your contributions and fosters a family-like atmosphere.
- Comprehensive Benefits Package
- Develop routes for Technicians by creating dispatch tickets for all service calls and dispatching Technicians from home to their first call, maintaining contact throughout the day.
- Handle incoming customer calls, meeting scheduling needs and maintaining the dispatch board/schedule.
- Forecast workload for future tasks and manage the maintenance agreements, including billing, scheduling, material staging, database information, customer files, and renewals.
- Cultivate strong relationships with drivers and customers to manage schedule changes smoothly.
- Make calls regarding invoices and respond to all overnight messages.
- Complete service agreements for new customers and maintain customer history files in the database.
- Update the service database from service tickets.
- Perform other duties as assigned.
- Minimum 1 year of experience in Customer Service/Dispatch, strong Admin & computer skills.
- Geographical knowledge of service area and/or map reading skills
- Advanced communication and customer service skills
- Experience in using Microsoft Word and Excel
- Must be detail oriented, have great follow-up, and can multi-task
- Ability to pass a background check and drug screen
- Competitive pay: $15-18/hour to start
- Comprehensive benefits package including 401K, health insurance, life insurance, and dental & vision insurance.
- Ongoing training and professional development opportunities.
- Supportive and collaborative work environment.
- Opportunities for career advancement.
Job Summary
Full Time
Specialty Trade in Construction
$45k-58k (estimate)
06/17/2024
12/11/2024
tomdrexlerplumbing.com
LOUISVILLE, KY
100 - 200
1982
Private
$10M - $50M
Specialty Trade in Construction
Related Companies
About Tom Drexler Plumbing, Air & Electric
Tom Drexler Plumbing is a provider of heating, drain cleaning, air conditioning and plumbing services.
The job skills required for Service Dispatcher include Customer Service, Billing, Scheduling, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Dispatcher positions, which can be used as a reference in future career path planning. As a Service Dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Dispatcher. You can explore the career advancement for a Service Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Dispatcher job description and responsibilities
Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.
01/20/2022: Wilmington, NC
Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.
02/07/2022: Washington, DC
The service dispatcher will also ensure that the necessary tools and parts are ready for the job.
02/27/2022: Moline, IL
Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.
03/04/2022: Binghamton, NY
Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
03/06/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Dispatcher jobs
Moreover, the management will need to train technicians and the dispatcher to work together.
02/17/2022: Billings, MT
Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.
02/23/2022: Peoria, IL
Analyze how jobs are being assigned, scheduled and re-scheduled.
01/28/2022: Atlantic City, NJ
Typically requires a high school diploma or equivalent.
03/24/2022: New Suffolk, NY
Dispatchers need the technological skills to use computers, software, radios and recording equipment.
02/22/2022: Gary, IN
Step 3: View the best colleges and universities for Service Dispatcher.
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