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Service Manager
Tom's Watch Bar Ridgefield, WA
$92k-119k (estimate)
Full Time | Restaurants & Catering Services 3 Months Ago
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Tom's Watch Bar is Hiring a Service Manager Near Ridgefield, WA

Now hiring Front of House and Back of House Managers! All locations, all positions! Join America's most exciting bar and restaurant company! Founded in 2014, Tom’s Watch Bar defines the ultimate sports watching entertainment experience. Promising “All the Sports, all the Time”, Tom’s Watch Bar’s highly curated sports programming covers all sports from collegiate to professional to international, big events and prize fights, even emerging obscure and outrageous sports. Our central oversized stadium screen paired with hundreds of screens provides a 360° viewing experience, making every seat the best seat in the house.
The Service Manager leads by example and uplifts our staff through busy times. The Service Manager establishes quality standards, trains and educates service employees in cooking methods, serving techniques, and portion control. Utilizes experience and talent to help the restaurant reach their financial goals through skilled management in the categories of labor, customer service and management.
  • Customer-Service : Service managers are required to interact with customers. Being friendly and courteous will help keep customers coming back.
  • Company Representative : Service Managers must maintain a working knowledge of Company products and specifications.
  • Attention to Detail : Service managers must keep their eyes on a lot of elements: food & health standards, service standards, safety, etc.
  • Leadership : Service managers must be leaders in the front of house, unifying their team during heavy shifts, resolving conflicts and successfully executing the task at hand.
  • Management Skills : Service managers not only deal with customers, they also must deal with employees, food quality, resolving problems and more.
  • Organizational Skills : Keeping work schedules, seating charts, cleaning schedules and more organized is crucial to the job.
  • Problem-Solving Skills : Dealing with employee conflict, irate customers and wrong stock orders is part of a service managers job. Being able to come up with a solution quickly is a needed skill.
  • Communication Skills : Service managers need to accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly. They must also be able to accept and act on feedback.
  • Stamina : Service managers can expect long days revolving around kitchen and dining room needs

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$92k-119k (estimate)

POST DATE

06/03/2024

EXPIRATION DATE

08/16/2024

WEBSITE

tomswatchbar.com

HEADQUARTERS

LOS ANGELES, CA

SIZE

<25

FOUNDED

2019

CEO

DAN HOLM

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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About Tom's Watch Bar

YOU HAVEN'T SEEN A GAME UNTIL YOU'VE SEEN IT AT TOM'S WATCH BAR. At Tom's Watch Bar, we take you into the game. Our 360 wall to wall state of the art screens gives you a better view of than sitting in a front-row seat. With over 155+ TVs plus new Megatron screen coming in at a massive 13 feet high and 23 feet wide - you really haven't seen a game until you've seen it here. But that's just the beginning. Pair the game with inventive cocktails, endless beer options, plus a chef-inspired menu with hospitality and you'll discover Tom's is the only place to watch the game.

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The job skills required for Service Manager include Customer Service, Leadership, Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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