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Customer Service Professional
$37k-46k (estimate)
Full Time 2 Days Ago
Save

Tony LaMartina Plumbing is Hiring a Customer Service Professional Near St Louis, MO

Title: Customer Service Professional
Reporting Manager: Call Center Manager
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.Who We AreWe keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in St. Louis. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
Why Choose Tony LaMartina Plumbing Company
  • Competitive pay – $16.00 - $18.00 per hour
  • Medical Insurance –we pay 100% for you and 50% of your family's insurance premiums for health, vision, dental.
  • 100% Company Paid AD&D Life Insurance
  • Work Life balance – 2 weeks of Paid Time Off, 5 Paid Sick Days, 6 Paid Company Holidays. No on-call.
  • SIMPLE IRA Retirement Plan with a 3% match, vested 100% on Day 1.
  • Fun, family-oriented, office environment
  • PAID TRAINING – Call Center, Call Center Management, Dispatch, Leadership
Our Core Values
  • Work from the assumption that people are good, fair, and honest.
  • C1 – Customers First!
  • Culture of caring and no enabling.
  • Bring more energy than you take.
  • See it, Say it, Directly and With Respect.
  • Bad News Early, Good News Often.
The Big TaskYou will promote customer satisfaction by converting incoming customer calls into booked service appointments.
  • You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
  • Participate in training so that you grow and develop as a professional.
  • Maintain and update our customer database with complete and accurate information.
  • Maintain communication with dispatch and your manager.
Desired Skills And ExperienceIf you can achieve the above and you find it fun and challenging - you have just the right amount.
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Tony LaMartina Plumbing Company by visiting www.TonyLaMartinaPlumbing.com. When you're ready, please follow the directions at https://tony-lamartina-plumbing-company.nexstarrecruiter.com/ to apply for this position.
Equal Opportunity Employer

Job Summary

JOB TYPE

Full Time

SALARY

$37k-46k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

07/19/2024

WEBSITE

tonylamartinaplumbing.com

HEADQUARTERS

Saint Louis, MO

SIZE

<25

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Tony LaMartina Plumbing
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The job skills required for Customer Service Professional include Customer Service, Call Center, Customer Satisfaction, Leadership, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Professional. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Professional positions, which can be used as a reference in future career path planning. As a Customer Service Professional, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Professional. You can explore the career advancement for a Customer Service Professional below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Professional, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Professional for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Professional job description and responsibilities

They help customers compare products and services and advise clients about which options meet their needs.

02/12/2022: Asheville, NC

They might also discuss how to use available services or demonstrate the right way to operate a product.

02/14/2022: Canton, OH

Customer service representatives may also offer additional sales and products, or sell products or services directly.

04/02/2022: Florence, AL

They may also handle product returns, cancel services, start services or process refunds.

04/05/2022: Battle Creek, MI

Deliver prepared sales talks, reading from scripts that describe products or services to persuade potential customers to purchase a product or service or to donate.

05/02/2022: Frankfort, KY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Professional jobs

Take note that collecting and analyzing customer feedback can also be a part of their customer service job tasks.

03/18/2022: Springfield, OH

When attending to customers problems, customer service professionals needs to know that using positive language takes the stress away from the situation.

03/22/2022: Elkhart, IN

They must have a clear escalation pathway and candidates must be proactive and offer a clear solutions.

04/29/2022: Winston Salem, NC

Learn when and how to present recommendations and provide solutions that connect to customer needs and wants and ask for direct feedback from customers and colleagues.

03/28/2022: Topeka, KS

Responding to questions with positive language can greatly affect how the customer hears the response.

04/27/2022: Reno, NV

Step 3: View the best colleges and universities for Customer Service Professional.

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