A Japanese machinery manufacturing company is looking for an entry-level electrical service engineer in Andover, MA. 1-2 years of experience in engineering is preferred. Bilingual skills in Japanese, Chinese or Spanish are huge plus for this position. The similar positions are also available nationwide.

Title: Customer Engineer

Salary: 55-65K Base Bonus

Location: Andover, MA (You're expected to travel New England states 50-60%)

Direct-hire, full-time position

Responsibilities:

• Equipment support on the company's grinding, dicing, and laser equipment: installations, preventative maintenances, and malfunction troubleshooting
• Troubleshoot independently through rigorous electrical / mechanical procedural sequences
• Efficiently document analytical steps and root causes for both internal team and customers
• Train customer’s personnel in servicing, maintenance, and operations of the company products
• Become a reliable remote support for customers via email/phone
• Internally, participate in research and development of new equipment hardware, signal instrumentations, and software systems

Qualifications:

• Bachelor of Science degree in any discipline is welcome
• 2 - 4 years of working experience a plus
• Bilingual skills in Japanese, Chinese or Spanish
• Strong aptitude and repair skills toward electro/mechanical components
• Knowledge of common lab instrumentations like multi-meters, oscilloscopes
• Making, reading, and interpreting CAD drawings and electrical diagrams
• General computer programming. Proficient knowledge of MS Office and Windows software