**Overview:**

We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

**Duties:**

- Answer incoming customer inquiries via phone, email, and chat

- Assist customers with product information and purchasing decisions

- Resolve customer complaints and issues in a professional manner

- Conduct outbound calls to follow up on c

- Upsell products or services to increase sales revenue

- Maintain customer records and update account information in the database

**Skills:**

- Proficient in English; multilingual abilities are a plus

- Strong data entry skills with attention to detail

- Excellent communication skills to effectively interact with customers

- Ability to analyze customer needs and recommend suitable solutions

- Experience in sales or upselling is advantageous

- Familiarity with outbound calling practices

- Knowledge of phone etiquette and professional phone communication

Joining our team as a Customer Service Representative offers the opportunity for career growth, competitive compensation, and a supportive work environment. If you possess these skills and are passionate about delivering exceptional customer service, we encourage you to apply for this position.

Job Type: Full-time

Pay: $30.00 - $34.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance

Compensation package:

• 1099 contract
• Profit sharing

Schedule:

• 8 hour shift
• Day shift
• Morning shift

Travel requirement:

• Travel

Ability to Commute:

• Palm Beach Gardens, FL 33410 (Required)

Ability to Relocate:

• Palm Beach Gardens, FL 33410: Relocate before starting work (Required)

Work Location: In person