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Torrance Memorial
Torrance, CA | Full Time
$41k-51k (estimate)
5 Days Ago
Torrance Memorial Medical Center
Torrance, CA | Full Time
$190k-271k (estimate)
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Torrance Memorial Medical Center
Torrance, CA | Full Time
$185k-276k (estimate)
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Secretary - BDC FT Days
Torrance Memorial Torrance, CA
$41k-51k (estimate)
Full Time | Hospital 5 Days Ago
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Torrance Memorial is Hiring a Secretary - BDC FT Days Near Torrance, CA

DescriptionUnder general supervision receives patients and staff in person and over the telephone. Schedules procedures and interprets procedures to patients. Performs a variety of general clerical work and performs related tasks as required.
Core Competencies
  • Demonstrates excellent customer service skills.
  • Answers the telephone courteously within three rings, identifying self and department, routes calls, ascertains needs and takes accurate messages as appropriate.
  • Schedules appointments in Cerner following department guidelines and protocols and demonstrates an understanding of the procedures being scheduled, the preparation and a basic knowledge of what the procedure will entail, and authorization requirements.
  • Collects demographic, employment, and insurance information accurately and advises patients of admission/scheduling requirements and financial responsibilities, as needed.
  • Resolves complaints and answers questions requiring a knowledge of specific departmental office procedures and general hospital procedures.
  • Organizes other medical record documents using established systems.
  • Types, files reports, and cross indexes and files records.
  • Ensures all information for patient billing is accurate and complete.
  • Exercises judgment in making decisions within a clearly established guideline.
  • Sorts and distributes mail and delivers messages.
  • Participates in hospital Performance Improvement activities using LEAN tools and techniques.
  • Provides health care services in own job category all age groups.
  • Demonstrates role in department specific patient safety.
  • Assists patients with completing Release of Information and Request for Information forms.
  • Calls patient to confirm next day’s appointments when necessary.
Education
ExperienceAdditional InformationAdditional InformationSix months clerical experience. Alpha and numeric filing. Basic knowledge of medical terminology.
Compensation Range: $21.00 - $30.41

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$41k-51k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

06/25/2024

WEBSITE

torrancememorial.org

HEADQUARTERS

TORRANCE, CA

SIZE

3,000 - 7,500

FOUNDED

1925

TYPE

NGO/NPO/NFP/Organization/Association

CEO

CRAIG LEACH

REVENUE

$500M - $1B

INDUSTRY

Hospital

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About Torrance Memorial

Torrance Memorial is a nonprofit medical center that offers alcohol and drug treatment, maternal child health and emergency care services.

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