Field Service Technician I

Hourly Range : $17.00 to $20.00, depending on experience.

Monthly Technician Bonus

Mileage Reimbursement

Summary

Are you driven by purposeful work and the opportunity to grow your career? Imagine traversing the Southfield, MI area and being the hero in every office you step into.

Multiple times a day you will be the answer to your clients' issues by bringing innovative, game-changing solutions for their print management needs.

As the Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory.

Your core focus as Field Service Technician will be to provide on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations.

As you succeed in this role, you’ll build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba.

This position will enable you to directly impact our customers, the local businesses, organizations, and institutions that are pillars of our communities by ensuring that their office equipment is functioning properly to drive their organizations forward.

Explore the Learn More section below to gain more knowledge about Toshiba America Business Solutions.

What you’ll do

• Provide printer and copier maintenance, service, and repairs to customers
• Deliver product training efficiently and effectively
• Diagnose equipment issues and carry out installations and upgrades
• Make modifications, remove old units, and retrofit existing hardware
• Complete field calls according to priority while practicing effective time management
• Continuously enhance your technical skills for field assignments
• Rebuild components at the shop

Qualifications

• High School Diploma or GED
• A minimum of one year of experience in one or more of the following : technical repair and service of copier / office equipment or repair, installation, training of Photo ID systems / software, printers, ID Badge, and Fingerprint equipment.

Advanced education or certification in respective areas can be used to meet experience requirement for ID Badge and Fingerprint systems.

• Demonstrated experience with document management, MFP, and print devices and / or 6 months of Shop Tech experience a plus.
• Intermediate computer skills and good electro-mechanical skills
• Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
• A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business

What’s in it for you?

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan
• Pet Insurance
• Company provided life insurance
• Employee discounts
• Generous paid holiday schedule paid vacation & sick / personal business / volunteer days

Learn More

The content below is exclusively available on our careers site job description : https : / / careers.business.toshiba.com /

Join Our Talent Community

Glassdoor Reviews

Our Commitment to Sustainability

News Archive

Solutions & Services

Professional Services

Print Management

Cloud Solutions

Our Products

e BRIDGE® Global Print

2023 Stevie® Award Winner

Toshiba Office Collection Virtual Demonstration (YouTube)

Last updated : 2024-06-25