2 IT Support Technician Jobs in Wickliffe, OH
Total ID Solutions, Inc is Hiring an IT Support Technician Near Wickliffe, OH
Essential Job Functions:
- Develop and promote the overall vision, goals, objectives, and policies for the Technical Support team in-line with the IT Department’s direction
- Work with other departments within the company to provide world class solutions to support the business
- Critically evaluate requests that impact systems and ensure sufficient end-to-end process understanding before making decisions and changes
- Assist in the problem-solving and technical solutions for projects of basic to moderate complexity
- Work independently and collaboratively with end users and/or technical staff in defining strategic solutions
- Provide necessary technical documentation for internal use
- Lead and assist the gathering of end user requirements
- BS/BA in Computer Science, Management Information Systems (MIS), or related IT degree is preferred, but not required
- IT and business/industry work experience preferred but not required
- Highly skilled in phone and customer service with end user support.
- Experience in managing small cross-functional teams and projects with the ability to influence senior level management and present to the end-user.
- Experience using Microsoft technologies including SQL Server Management Studio, .NET Framework (4.5 or later), knowledge of MS Excel, MS Access and other databases.
- Access Control implementation and knowledge preferred
- Past use of Javascript and/or Python scripting preferred
- Demonstrated ability to manage complex business strategy and technology projects as well as develop successful solutions to multi-faceted issues as they arise
- Strong visionary skills and creativity a must
- Excellent verbal, written, and presentation skills, including writing technical documentation, specifications, procedures, and process flows
Company DescriptionOne of the leaders in the Identification/Security industry. Owner has over 30 years in the industry.
One of the leaders in the Identification/Security industry. Owner has over 30 years in the industry.
Job Summary
Full Time
$47k-58k (estimate)
06/04/2024
08/02/2024
The job skills required for IT Support Technician include Customer Service, Technical Support, IT Support, Problem Solving, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
01/16/2022: Beaumont, TX
Computer support specialists maintain computer networks and provide technical help to computer users.
02/10/2022: Corpus Christi, TX
Provided complete technical support and guidance to users for all software and hardware.
01/29/2022: Greensboro, NC
Provided computer help desk support via telephone communications with end-users.
12/23/2021: Boulder, CO
Technical support technicians often work for companies to maintain network systems.
01/04/2022: Bradenton, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
03/12/2022: Idaho Falls, ID
Must have own vehicle for local travel to provide onsite support when required.
02/17/2022: Tacoma, WA
Earn an associate or bachelor's degree.
02/09/2022: Portsmouth, NH
Earn tech-related certifications.
01/21/2022: Atlantic City, NJ
Practice to fix common computer problems.
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Step 3: View the best colleges and universities for IT Support Technician.
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