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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.
We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.
Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
What Part Will You Play?
Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients.
Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client systems and established documentation and processes.
Enters required data into client provided systems and databases. Determines basic reasons for customer issues using a client provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation and resolution.
What Are We Looking For in This Role?
Minimum Qualifications
This role requires you to be on camera at all times.
This role is not bonus eligible.
This is a US only based role.
Li- Remote
Pursuant to requirements set forth in CO Equal Pay for Equal Work Act, the compensation for this position is $15 p / hour.
Non-exempt : Use hourly pay range listed
Maximum pay is $15 p / hr
What Are Our Desired Skills and Capabilities?
Has little or no role in the decision-making.
Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments.
Works under close supervision.
Last updated : 2024-06-25
Full Time
Business Services
$37k-47k (estimate)
06/27/2024
06/28/2024
TACOMA, WA
<25
2013
$5M - $10M
Business Services
The job skills required for Customer service remote include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service remote. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service remote positions, which can be used as a reference in future career path planning. As a Customer service remote, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service remote. You can explore the career advancement for a Customer service remote below and select your interested title to get hiring information.