Position Summary:

This role supports Lenders, Loan Officer Assistances and Customers and performs a variety of duties in support of the processing, closing and disbursement of funds on all loan packages and post-closing and compliance functions, as needed. The position requires a high degree of interaction with internal bank personnel, bank customers and third-party providers. This position is critical to the accurate, timely completion of the Bank’s loan closing function.

Essential Duties and Responsibilities:

• Complete all processing and closing activities on the Bank’s loan packages, including accurate preparation/review of all loan documents, ordering appraisals, engaging, and collaborating with Attorney’s on external closings, ordering and review of title insurance policies, with ability to clear title exceptions and the calculation of monthly tax/hazard/flood insurance escrow amounts/reserves.
• Submit loan packages to Loan Officer for review.
• Complete educational requirements to understand, apply and support compliance with regulations, State/Federal law, Bank policies/procedures and Bank loan support systems, as applicable to job functions.
• Prepare accurate and timely disclosure documents. (Early and final)

Additional Duties:

• Responsible for the accuracy of all loan setups in the Bank’s core system.
• Provide overall general customer service to both internal and external customers as needed.
• Cross train a backup and provide backup support for other areas in the department.
• Perform other duties that may be assigned by management.

Decision Making and Supervisory Responsibilities:

• Make sound decisions using all applicable information (regulatory, law, policies, and procedures) to perform and complete assigned duties.
• No supervisory responsibilities.

Knowledge/Skills:

• 1 to 3 years loan processing experience preferred.
• Solid knowledge and work experience in all facets of loan processing and/or closing functions, including loan compliance.
• Ability to perfect Bank’s lien(s).
• Must be a meticulous, initiative-taker with ability to work both independently and in a team environment.
• Ability to establish and/or change priorities, as needed, due to workload.
• Ability to work under stress and in a high-volume environment.
• Good listening skills and ability to follow directions well.
• Ability to perform duties within stated deadlines and procedures.
• Desire to perform all aspects of a job with accuracy and excellence.
• Exhibits excellent customer service skills, as well as communication skills, both verbal and written.
• Possess knowledge of PC’s, office equipment, with willingness to learn.
• Willingness to accept change.
• Notary Public required

Physical/Working Conditions:

• Must be available to work any established business hours set by Bank, which may vary according to need and/or may exceed 40 hours per week. Standard working hours will be 8:30am to 5:00pm, Monday through Friday.
• Fully remote after training, if desired.
• Occasional travel may be required to attend company meetings and/or seminars for further education purposes.
• Must be able to work under stress and meet deadlines.
• Standing and/or sitting for extended periods of time.
• Must be able to lift to 25 pounds.
• Phones ringing frequently.
• Constantly operates a computer and other office productivity machinery.

Company Conformance: In the performance of respective tasks and duties, the employee is expected to successfully perform quality work within deadlines with or without supervision, interact professionally with other employees, customers, and vendors; work effectively as a team contributor on all assignments and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Other Duties: This job description in no way should be construed as a contract for employment. These job duties may be subject to change at any time due to reasonable accommodation or other reasons. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.