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U.S. Radiology Specialists
Lafayette, CO | Full Time
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Touchstone Medical Imaging
Lafayette, CO | Full Time
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Supervisor, Patient Service Representative
$69k-99k (estimate)
Full Time | Ambulatory Healthcare Services 1 Week Ago
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Touchstone Medical Imaging is Hiring a Supervisor, Patient Service Representative Near Lafayette, CO

Touchstone Medical Imaging is actively searching for a Patient Service Representative Supervisor to support our front office team at our Lafayette, CO location
The Patient Service Representative Supervisor is responsible for creating and maintaining a positive, welcoming environment for all patients, families, and visitors while performing the requested duties. These duties will include interviewing patients and/or families to obtain all demographic and financial information, scheduling and confirming patient appointments, verifying patient insurance, explaining financial responsibility to patient or patient representative, and collecting same-day payments.
Additional Responsibilities:
  • Manages the training and onboarding of new team members
  • Participates in the recruiting, interviewing, and hiring process
  • Leads regular staff meetings and associate one-on-ones
  • Monitors and approves timecards
  • Initiates and participates in staff performance evaluations and on-going development of team members including performance improvement plans, disciplinary actions and/ or terminations when necessary
  • Defines job responsibilities/specialty tasks and priorities
  • Develops and monitors the teams’ performance through a QA process
  • Establishes employee schedules to provide for planned time off, ensuring appropriate staffing levels and adequate department coverage
  • Completes other tasks and projects as assigned
Education and Experience:
  • High School Diploma or equivalent required.
  • At least 2-3 years of medical front office experience is required, preferably in a lead front office role
  • Excellent customer service skills
U.S. Radiology Specialists is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$69k-99k (estimate)

POST DATE

06/13/2024

EXPIRATION DATE

08/12/2024

WEBSITE

touchstoneimaging.com

HEADQUARTERS

RICHARDSON, TX

SIZE

100 - 200

FOUNDED

1991

CEO

CHRISTIAN C RICE JR

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Touchstone Medical Imaging

Mission: To offer patients and physicians the highest quality outpatient imaging services and to support them with a deeply instilled work ethic of personal service and integrity Company Overview: Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. Headquartered in Franklin, Tennessee, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service oriented outpatient environment. The Touchstone philosophy is to bring together state of the art ...equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care. See our Social Media Policy here: https://www.touchstoneimaging.com/social-media-terms-of-use/ More
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