Are you ready to become the Tech of the Future? Along with advanced mechanical skills, do you have a quest for all things technical, especially AI? Do you like to troubleshoot and find the best way to solve a problem? Will you provide the highest level of customer service to existing and potential residents, demonstrated through both attitude and a sense of urgency to respond to customers? needs? As the lead technician onsite, assume proactive and proprietary interest for maintaining the physical asset of the property under the direction of the Chief of Facility Engineering and VP, Engineering.

Responsibilities include, (but are not limited to):

• Constant research to gain more technical knowledge of how buildings are automated today. Tower is already underway with a Smart Building installation. Are you interested?
• Ensuring the timely completion of all service requests as assigned.
• Responsible for the vigilant pursuit of improvements or repairs needed on a proactive basis throughout the property.
• Responsible for assisting with the coordination and recordation of all facility/safety related inspections.
• Responsible for communicating any issue of concern, whether technical or customer oriented, to supervisors to ensure consistency in resolution.
• Help to maintain inventory controls for cost effective operations, working within prescribed budget and cost limitations when requesting parts.
• Assist with maintaining and automating the technical service shop so it is organized and maintained for efficiency, as well as for compliance to safety standards.
• Assist in the monitoring of all work performed by outside contractors. Ensure completion to Tower?s standards and expectations per the approved work order scope given.
• Assist with the Preventative Maintenance Program as scheduled and directed. Coordinate special projects as directed by the Chief of Facility or the VP, Engineering.
• Monitor and maintain all building systems. Look for better technical efficiencies. Communicate any systems issues or problems to the Regional Facilities Manager. If escalated, report major issues to the VP, Engineering.
• Complete snow or ice removal prior to business hours, (7am) and treat walks and public surfaces to ensure safety for our employees and residents.
• Responsible for alerting the Property Manager and Chief of Facility for any unusual occurrence and/or damage that have taken place or that may occur.
• Maintain a professional, courteous manner with all residents, vendors, contractors, and fellow employees.
• Assure safety standards are used which comply with all company, local, City, State and Federal guidelines.
• Ensure compliance of all work related activities in a fair, ethical, and consistent manner.
• Follow established company policies and those outlined in the Employee Handbook.
• Maintain a high rating, or high positive score for all customer reviews.
• Special projects and other responsibilities as may be determined