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Employee Benefits Account Manager
$90k-122k (estimate)
Full Time 2 Weeks Ago
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Tower Street Insurance is Hiring an Employee Benefits Account Manager Near Dallas, TX

Employee Benefits Account Manager
Tower Street Insurance is a highly reputable and fast-growing agency seeking a high-achieving, detail-oriented Employee Benefits Insurance Assistant Account Manager to join our Agency, based in Dallas, Texas. If you are an individual who understands the importance of customer service, being a team player, and having extensive insurance knowledge; as well as value the ability to work for a growing organization, we are interested in speaking with you about being a part of our team.
Essential Functions:
  • Build, expand, and solidify relationships with clients.
  • Responsible for the timely, day-to-day support for assigned accounts, including delivery of policy documents, and response to client inquiries.
  • Correspond and maintain contact with carriers, and customers and coordinate with the appropriate account representatives, regarding client servicing.
  • Resolve policy coverage, billing, membership, and claims issues
  • Build groups and plans in Employee Navigator
  • Process enrollments and terminations
  • Implement and update the COBRA Administrator
  • Follow the agency’s workflows and standards
  • Continue growth of insurance knowledge and stay informed of changes in the insurance industry
  • Special projects and other duties as assigned
Required Skills:
  • Ability to obtain a thorough understanding of group employee benefits underwriting and coverage and interpret abstract data
  • Intermediate PC skills, with the ability to effectively utilize the agency's management systems
  • Ability to work within a fast-paced, changing priority environment
  • Self-motivated, with the initiative to prioritize and be self-directed
  • Regular and punctual attendance is required for designated office days
  • Ability to communicate effectively, both verbally, and in writing
  • Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels
  • Ability to promote, and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency
  • Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality
Qualifications:
  • A minimum of 7 years as an Employee Benefit Lines Account Manager with an Insurance Brokerage Firm.
  • Applied Epic Agency Management System and Employee Navigator experience a plus
  • Proficiency in MS Office Suite, particularly Word, Excel, and Outlook
  • High School Graduate (College degree – preferred or related work experience)
  • Must hold a Health and Life Insurance License or be willing to obtain one within an agreed-upon timeframe.
  • Attention to Detail and Organizational Skills
  • Strong Customer Service and Interpersonal Skills
  • Time Management Skills along with the ability to work in a team environment
  • Excellent Written and Verbal Communication
Company Benefits
  • A company with a Strong Brand and Positive Culture
  • Competitive Pay (salary and semi-annual bonus potential)
  • Company paid health premiums
  • Paid Holidays
  • 401K plan with a discretionary company match
  • Flexible PTO
  • Hybrid work opportunities
  • Training CE classes on and off-site

Job Summary

JOB TYPE

Full Time

SALARY

$90k-122k (estimate)

POST DATE

08/31/2024

EXPIRATION DATE

10/30/2024

WEBSITE

towerstreetinsurance.com

HEADQUARTERS

Dallas, TX

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