33 Guest Services Supervisor Jobs in Columbus, OH
Town of Easton is Hiring a Guest Services Supervisor Near Columbus, OH
Essential Functions
- Oversight and management of Guest Services representatives, including training, performance evaluations, and reviews.
- Supervision of Guest Services desk opening/closing process.
- Oversight and management of the department scheduling.
- Oversight and reporting of Easton Community Room and Booth.
- Oversight and management of department inventory and supplies.
- Oversight and management of the guest recovery resolution process.
- Oversight of guest tracking.
- Deliver weekly department communications and property updates.
- Manage point of sale (POS) system updates and provide guidance and training to Guest Service representatives as needed.
- Assist with linking tenants to the Easton gift card program.
- Exemplify the principles of the Easton Excellence program by providing unparalleled service that goes beyond the expectations of our guests.
- High School diploma or equivalent.
- 1-2 years prior experience in a Guest Services department, customer service-related role or a customer facing comparable industry experience.
- Working knowledge of the retail industry preferred.
- Experience with multi-line phone system, POS system, and other office equipment.
- Proficient in Microsoft Word, Excel, Teams, and Outlook.
- Excellent customer service skills.
- Positive customer-centric attitude.
- Ability to interact with co-workers, guests, and tenants in a professional manner.
- Strong leadership skills.
- Clear and concise communicator.
- Proactive and solution driven.
- Ability to prioritize responsibilities and multitask if needed.
- Highly organized.
- Knowledge of Microsoft Office software including but not limited to Word, Excel, Teams, and PowerPoint.
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
TRAVELTravel is not expected for this position.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO STATEMENTSteiner Real Estate Services is proud to be an Equal Employment Opportunity employer that is committed to inclusion and diversity. We seek individuals from all backgrounds to join our team and encourage our employees to bring their authentic selves to work.
Steiner Real Estate Services will not tolerate discrimination and harassment of any type regarding race, color, religion, national origin, age, sex, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Company DescriptionHigh Profile Lifestyle Entertainment/Shopping Center
High Profile Lifestyle Entertainment/Shopping Center
Job Summary
Full Time
$37k-51k (estimate)
05/30/2024
07/29/2024
eastonct.gov
EASTON, CT
100 - 200
1945
WILLIAM KUPINSE
$10M - $50M
Related Companies
The job skills required for Guest Services Supervisor include Guest Service, Customer Service, Leadership, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Supervisor positions, which can be used as a reference in future career path planning. As a Guest Services Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Supervisor. You can explore the career advancement for a Guest Services Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Supervisor job description and responsibilities
Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.
02/10/2022: Charleston, SC
Building a strong team and shape staff behaviors to accomplish desired results.
03/12/2022: Bridgeport, CT
Taking reservations, checking/checkout guest, assisting guest, responsible for auditing all front office daily transactions.
03/10/2022: Waterloo, IA
Acting as hotel system liaison and performed all Guest Service Representative Functions.
02/19/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Supervisor jobs
A bachelor's degree from an accredited college or university with some previous supervisory experience would be sufficient to apply for the post of a guest services supervisor.
02/06/2022: Juneau, AK
Step 3: View the best colleges and universities for Guest Services Supervisor.
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