Hiring Range: The base/starting wage for this position is $16.92 per hour, which increases based on years of service/experience.
Work Schedule: Shifts vary, must be able to work a variety of shifts including early mornings, weekends, midday, and evening shifts. Outdoor pool is typically open between Memorial Day and Labor Day
NATURE OF WORK
As a member of the Parks, Recreation & Culture Division, this position is responsible for the on-site supervision of the aquatic facility; pool maintenance, staff scheduling and relations, public contact, addressing concerns, maintaining security of the facility, shift reports, lifeguard training and auditing.
 
This temporary employment may be scheduled through the year on a full-time basis depending on the needs of the Town but will not exceed six months in length (or 1,040 hours, whichever comes first). 
 
Head Lifeguards may work at either the indoor or outdoor pool. The outdoor pool is typically open from Memorial Day through Labor Day. 
 
Individuals in the position are required to perform work in a manner consistent with and exemplary of the town’s PRIDE philosophies and the town’s Equal Opportunity Employment policy.
SUPERVISION RECEIVED
Individuals work under the direct supervision and/or leadership of the Recreation Coordinator - Aquaticsto carry out assigned duties, functions, roles, and projects in both routine and complex circumstances. 
SUPERVISION/LEADERSHIP EXERCISED
The Head Lifeguard may exercise general leadership and training of a variety of staff assigned to the Aquatics Division, such as Lifeguards and Swim Lesson Instructors.ESSENTIAL JOB FUNCTIONS
The individual in the Head Lifeguard role is assigned specific assignments, job duties, scope, authority, responsibility, roles and requirements as determined by the town, department, division, and pursuant to laws, regulation and practices. Individuals in this position must be able to successfully perform, be responsible for, and/or assist in the fulfillment of many job functions and duties, with or without reasonable accommodation.
The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive:

• Assists with scheduling all pool activities and private rentals to ensure optimum pool usage; coordinates programming with supervisor and in keeping with community needs.
• Assists in hiring, training, and scheduling qualified lifeguards, instructors, and all other pool staff.
• Monitors activities and directs scanning of the swimming pool and adjacent areas to prevent injuries, accidents, or drownings; maintains order.
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• Handles escalated customer service complaints. 
• Rescues swimmers in distress and/or danger of drowning within 30 seconds of recognizing distress and administers CPR and first aid.
• Assures the maximum safety of pool patrons.
• Performs regular safety inspections of pools and equipment to reduce hazards and to provide maximum safety to the patrons.
• Point of contact for any customer service/emergency incidents at Chimney Park Pool or Community Recreation Center Pool and filling out appropriate reports in a timely manner. 
• Attempts to modify dangerous guest behaviors and enforce all pool rules and regulations by strongly and quickly addressing behaviors to guests of all ages and/or guardians of underage guests.
• Administers emergency care (Basic Life Support/CPR/AED) and first aid treatment as necessary.
• Effectively handles complaints and disciplinary problems involving patrons of the pool.
• Must consistently attend scheduled in-service trainings to maintain a working knowledge of current lifeguarding techniques and procedures related to rescue of drowning swimmers including rescue skills, Basic Life Support (CPR/AED Skills), and basic First Aid.
• Ensures the safety and wellbeing of the public by conducting staff training in water safety, first aid, and CPR/AED; ensures that all certifications of staff are maintained. Ensures high program standards are followed; provides regular in-service training to staff in accordance with the Emergency Action Plan. 
• Maintains the filtration system and other aquatic operating systems within the facility for proper operations. Maintains proper pool chemical balance and general water cleanliness. Performs normal day-to-day maintenance to include but not limited to backwashing, sweeping, vacuuming the pool, scrubbing, and washing pool area, deck, and filter room.
• Effectively demonstrates the lifeguard deck rotational system for monitoring the pools and all other pool deck operations. 
• When not performing lifeguard skills, will perform maintenance and cleaning duties to keep aquatic facilities healthy and enjoyable.
• Operate and maintain the pool equipment; conduct daily walk-through of facility to ensure appropriate appearance and clean of debris; document needed repairs and maintenance.
• Assists in facilitating emergency action procedures for the aquatic and facility areas.
• Demonstrates safe work habits with awareness of co-worker and public safety.
• Handles various reports and records such as chemical logs, incident reports, etc.
• Assists other aquatic staff members as needed.
• Maintain the cleanliness of the facility locker rooms daily.
• Ensures safety regulations and procedures are adhered to.
• Performs related work as required and assigned.

OTHER DUTIES
Depending on organizational need, additional duties may include the following:

• Participates and assists in the implementation of town-wide Special Events, i.e. weekend rentals, Water Carnival and Doggie Dip.
• If working in the outdoor pool area, will be required to handle cash, complete all cash reports and deposits to the appropriate location and monitor concession operations.
• Performs research as directed, such as discovering new technology or tools, market research, etc.
• Performs related duties as established by law/ordinance or reasonably directed by the town.
• Assists other town departments/divisions, as necessary.

EDUCATION, EXPERIENCE AND FORMAL TRAINING 

• Must be at least 16 years of age.
• Previous lifeguarding experience preferred, but not required.
• Any equivalent combination of training and experience that provides evidence that the applicant possesses the required knowledge, skills, and abilities.

LICENSES OR CERTIFICATES

• Must have current Lifeguard, First Aid, and CPR certifications.
• Swim Lesson Instructor or Water Safety Instructor certification preferred.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge oflife guarding methods and techniques to enforce aquatic safety and accident prevention. 
• Knowledge of the Town of Windsor Aquatics Handbook
• Knowledge of the policies, procedures and goals of the town and the recreation division.
• Knowledge of blood borne pathogens and how to properly dispose of them.
• Ability to deal tactfully and effectively with the public.
• Ability to read, interpret and apply operating policies and procedures.
• Ability to react quickly and accurately in emergency situations.
• Ability to maintain composure during mentally, physically, and emotionally stressful situations.
• Ability to communicate professionally, clearly, and effectively with people inside and outside the organization using verbal and written methods.
• Ability to perform the necessary functions of the position and to make appropriate decisions consistent with the job expectations and position description. 
• Ability to understand and follow oral and written instructions.
• Ability to analyze mechanical pool.
• Ability to handle reasonably necessary stress.
• Skills in preparing written incident reports.
• Skilled in operation of equipment necessary to perform the functions of the job.
• Knowledge of occupational safety rules and practices.
• Ability to perform routine mechanical and chemical pool maintenance. 
• Ability to identify and correct facility safety hazards. 
• Ability to work under minimal supervision. 
• Ability to communicate clearly and concisely, orally and in writing. 
• Ability to establish and maintain effective working relationships with superiors, subordinates, and patrons, deal tactfully with the public.
• Ability to use good judgment and make sound decisions in stressful or emergency situations. 
• Ability to accurately complete a variety of forms, logs, and reports. 
• Sufficient strength to make rescues and lift 50 lbs.; able to carry a rescue tube for extended periods of time.
• Ability to perform rescue and lifeguard skills based upon American Red Cross Lifeguard Training criteria daily.

MATERIALS and EQUIPMENT USED 
Materials and equipment used include, but may not be limited to the following:

• Equipment: Position requires use of a variety of equipment: computers, tablets or other digital equipment, digital cameras, copiers, printers, scanners, fax machines, telephones. Rescue tubes, first aid equipment, personal protective equipment, and Automatic External Defibrillators.
• Materials: Position requires use of a variety of potentially hazardous chemicals for cleaning purposes and to maintain proper water chemistry.

WORKING ENVIRONMENT & PHYSICAL REQUIREMENTS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
The physical activities of this position include, but are not limited to, the following: climbing, balancing, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions. 
The physical requirements of this position are considered Medium Work, exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
The employee is subject to both inside and outside environmental conditions; may be subject to extreme heat: temperatures to above 100 degrees for periods of more than one hour. subject to noise. The employee may be subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
The employee may be subject to atmospheric conditions: one or more of the follow conditions that affect the respiratory system of the skin: fumes, odors, dusts, mists, gasses, or poor ventilation.
This position is not considered safety sensitive because the individual does not operate a commercial motor vehicle, as a regular function of his/her daily job duties.
The Town of Windsor will make all reasonable accommodations to ensure that people with disabilities have an equal opportunity in employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Note: This position description is not intended to be an exclusive list of all of the requirements, duties, tasks, roles or responsibilities associated with the position. Nothing in this position description restricts the town’s ability to assign, reassign or eliminate duties and responsibilities of this job at any time.
The Town of Windsor will make all reasonable accommodations to ensure that people with disabilities have an equal opportunity in employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The town is dedicated to the principles of equal employment opportunity. The town prohibits unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), gender (regardless of gender identity or gender expression), sexual orientation, color, religion, national origin, creed, disability, military status, genetic information, pregnancy, or any other status protected by applicable state or federal law.