Join us at Towne Insurance! Your career. Your future. Your Towne.
Towne Insurance is hiring a Commercial Lines Team Leader to join our Norfolk team. The Commercial Lines Team Leader leads an account management team by overseeing production, managing performance, and coordinating account assignments to team members.
About Us
Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.
About the Role

• Oversees delegation of duties within the team
• Oversight of team members timecards, including PTO management
• Completes performance reviews and provides coaching and development for Commercial Lines team members
• Responsible for recruiting, hiring, training of team members
• Attends internal office meetings as necessary
• Conduct monthly team meetings
• Monitor team reports and hold team members accountable for outstanding items
• Manage commercial book of business
• Keeps P & C License active and increases insurance knowledge by attending continuing education classes

Skills and experience you'll need:
A successful candidate will have an active P&C license and a minimum of five years' experience in commercial insurance, as well as the following:

• Able to work independently
• Strong organizational and leadership skills
• Excellent oral and written communication skills
• Problem solver and critical thinker
• Strong attention to detail
• Excellent telephone skills
• Dependable and punctual
• Computer skills (Word, Excel and Microsoft Outlook)

Bonus points if you have:

• Applied Epic experience preferred
• Previous supervisory experience
• Previous experience with insurance software
• Insurance industry designations

What we offer:
We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Health, vision, dental, and Employee Assistance Program
• Paid time off to include holidays, PTO, sick leave, and bereavement
• Profit Sharing
• Continuing education opportunities
• 401K & Employer Matching
• Employee discounts
• Identity theft protection
• Tuition Reimbursement
• Paid Training Opportunities
• Paid Parental Leave
• Wellness Plan
• Volunteer Opportunities

Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)