Towpath Credit Union is here for you when your dreams need us!

We have a fantastic opportunity for energetic, friendly individuals who enjoy building relationships with people and serving our community.

Whether you are seeking full-time or part-time, we look to provide you with the benefits and perks you are seeking in your career. We offer great medical, dental, vision, disability insurance and life insurance for our team, as well as a competitive 401(k) retirement plan with a healthy match and profit sharing.

At Towpath, we find it important to balance your personal life with your career, therefore, we offer paid vacation, PTO and holidays to our team.

Towpath Credit Union is a Summit County based community credit union, we believe in giving back to our community and encouraging our employees to partake in our community activities, we pay you to volunteer your time!

If you enjoy serving people, assisting them with their financial needs and building a great rapport with people, consider joining the Towpath team and emerging your career with us. Please visit https://www.towpathcu.com/careers to learn more!

Towpath Credit Union is a proud winner of Top Workplaces 2024 presented by The Plain Dealer

As a Consumer Loan Officer, you will need to have excellent communication skills, attention to detail, and a friendly demeanor when assisting our members, as well as:

· Gather background information on loan applicants by interviewing loan applicants and completing due diligence.

· Assist members with the loan application process to ensure completeness of information.

· Pull credit reports for all accounts, verify debts, and estimate monthly payments for any outstanding debts not listed and add them to debts on application.

· Calculate debt-to-income ratios on loan applicants.

· Calculate how much of a loan applicant’s debt is secured or unsecured.

· Determine collateral needs and payment plans for members applying for loans.

· Determine eligibility of loan co-insurer for statements provided and credit rating.

· Approve or deny loan applications.

· When a loan is denied, explain reasons for denial in a professional, courteous manner. Work with member to provide recommendations or alternative options for other possible ways to secure a loan in the future.

· Verify the accuracy of loan amounts and repayment terms on approved loan applications.

· Complete loan documents and disburse loans when approved.

· Implement new loan products and services in accordance with management direction.

· Cross-sell lending and other credit union products.

Qualifications

The Loan Officer is a professional who is expected to always act as an ambassador of Towpath Credit Union. The Loan Officer must work within all rules, regulations and laws, including passing applicable background checks and operating with an NMLS license.

• High School Diploma required.
• High level of organization.
• Skills in excellent customer service and handling difficult conversations.
• Ability to work well with a team, as well as individually.
• Ability to perform basic to advanced mathematics functions, computing ratios, etc.
• Advanced computer skills, including Microsoft Windows and Office, specifically Excel, as well as Credit Union systems.

Towpath Credit Union is an equal opportunity employer and does not discriminate based on race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria